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Residential Housekeeper

Residential Housekeeper

Pennsylvania StaffingKingston, PA, US
6 hours ago
Job type
  • Full-time
  • Part-time
Job description

Residential Housekeeper

Summary of Responsibilities : The Residential Housekeeper provides a high standard of cleanliness in all areas of the facility to ensure a healthy and attractive environment for residents and staff. Responsible for cleaning residential living (apartments, villas, cottages and vistas), Personal Care, Nursing Care, Core / Administration areas, public areas, and common areas.

Essential Functions / Duties :

  • Adheres to proper and regulatory procedures for cleaning and sanitizing the facility, complying with essential job tasks while striving for a high-quality standard.
  • Maintains satisfactory standards in the safe and responsible use of chemicals and equipment.
  • Sorts, counts, stocks and distributes clean linen items as required.
  • Follow all prescribe cleaning procedures for various areas of the facility including routine inspections of area of leadership.
  • Moves and exchange carts, take down and re-hang sheers and drapes.
  • Always utilize Standard precautions for infection control.
  • Move furniture items, as needed, to facilitate cleaning or to set up tables and chairs etc. for special functions. Occasionally climb ladders to complete cleaning assignments.
  • Demonstrates interest in learning additional aspects of the job.
  • Demonstrates excellent customer service skills by responding to service requests with a positive attitude and sense of urgency.
  • Follows schedules and time frames for tasks to be completed.
  • Provides a positive role model especially during new employee training. Provides encouragement and positive examples of life at The Highlands at Wyomissing.
  • Assures the safety of the residents within the facility. Participate in and complete all required ongoing training, including monthly online and in-person training, annual skills competencies education, and role-specific certifications, to ensure continued competence and adherence to organizational and regulatory standards.

Required Skills / Abilities :

  • Excellent communications and interpersonal skills
  • Possesses outstanding customer service ability
  • Core Values :

  • AMBASSADOR : Represents The Highlands at Wyomissing in a positive light with integrity. Takes pride in our community.
  • COMMITMENT : Dedicated, adaptable, tolerant, dependable, focused, and passionate. Often does more than is required. Reports to work as scheduled and timely.
  • COMPASSIONATE : Is empathetic, mindful, and kind.
  • INNOVATIVE : Is curious. Identifies new methods and efficiencies.
  • RESULTS-DRIVEN : Has a strong sense of urgency about solving problems and completing work. Exerts unusual effort over time to achieve a goal. Maintains commitment to goals in the face of obstacles and frustrations.
  • TEAM ORIENTED : Works cooperatively and effectively with others to achieve common goals.
  • The Highlands' Traditions (Customer Service Expectations) :
  • SAFETY : Practices safe behaviors to ensure the safety of all.
  • KINDNESS : Projects a positive image and energy. Courteous and respectful to all. Goes above and beyond to exceed customer expectations.
  • SHOW : Takes pride in self-appearance. Stays in "character" and performs the "role in the show." Ensures work area is show-ready.
  • EFFICIENCY : Performs role with consistency and efficiency. Uses time and resources wisely.
  • Position Type / Expected Hours of Work :

    This is a full-time or part-time position, during 1st or 2nd shift hours. This position requires a rotating weekend schedule with every other Saturday and Sunday as part of the routine schedule. Days of work depend on scheduled days. Evening, weekend, on-call, holiday, and work during inclement weather may be required.

    Education and Experience Requirements :

  • High School Diploma or GED (Required if working in Personal Care or Assisted Living Areas)
  • 1-3 Years of experience working with Senior Ad lts or in a customer service setting
  • 1-3 Years prior housekeeping experience (Preferred)
  • Completion of the Highlands Hearthstone Ambassador training within 30 days of employment (Required)
  • Work Authorization / Security Clearances :

  • Medical Screening
  • Criminal History Clearance
  • FBI Fingerprint Clearance (Only required if you have not lived in PA for the last 2 years)
  • Immigration and naturalization (I-9) Clearance
  • Valid Pennsylvania Driver's License and acceptable MVR (if operating company vehicle)
  • Physical Requirements and Physical Demands :

  • Hearing : Adequate to perform job duties in person and over the telephone.
  • Speaking : Must be able to communicate clearly in person and over the telephone.
  • Writing : Must be able to accurately document pertinent information either by writing or typing.
  • Vision : Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
  • Continuously within shift (67-100%) : Standing, Walking, Lifting 10 lbs. maximum and occasionally lifting and / or carrying objects
  • Frequently within shift (34-66%) : Climbing, Bending, Crouching, Squatting, Lifting 20 lbs. maximum and frequent lifting and / or carrying of objects weighing up to 10 lbs.
  • Occasionally within shift (1-33%) : Crawling, Kneeling, Pulling with force, Reaching above head, Lift from floor level up, Lift from waist level up, Lift above shoulders / head, Lifting 50 lbs. maximum and frequent lifting and / or carrying of objects weighing up to 25 lbs.
  • Safety Hazards and Physical Environment :

  • May be exposed to blood borne pathogens - Low Risk
  • May be exposed to communicable diseases
  • May be exposed to extreme conditions, (i.e. heat or cold)
  • May be exposed to moving mechanical parts
  • May be exposed to potential electrical shock
  • May be exposed to toxic, caustic, chemicals, and / or detergents
  • May be exposed to rare occasions during which it is necessary to interact with a resident exhibiting aggressive behavior.
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