The Assistant Director of Technology Services will support the Director of IT in leading the organization's technology operations, strategic planning, and team management. This role serves as second-in-command and often assumes Director responsibilities in their absence.
Program Specific Essential Duties and Responsibilities:
Leadership & Management
• Assist the Director of Technology Services in planning and managing improvements that align with organizational goals
• Supervise IT support staff and manage the daily help desk engagement with FHCW staff
• Act as Director of Technology Services in their absence, making critical decisions as needed
Operations & Projects
• Oversee daily IT operations including infrastructure, applications, and support services
• Lead major technology projects and initiatives from planning through implementation
• Ensure IT service delivery meets organizational needs and SLAs
• Coordinate cross-functional technology projects with other departments
Technical Oversight
• Evaluate and recommend new technologies, systems, and solutions
• Ensure security, compliance, and disaster recovery protocols are maintained
• Oversee system upgrades, implementations, and maintenance
• Monitor IT performance metrics and implement improvements
• Act as an escalation point for IT staff and problem resolution
Staff Development
• Recruit, train, and mentor IT staff
• Conduct performance evaluations and professional development planning
• Foster a collaborative and innovative team culture
Vendor & Stakeholder Management
• Manage relationships with technology vendors and service providers
• Communicate IT initiatives and issues to the Director of Technology Services
• Serve as liaison between IT and other business units
Qualifications and Education Requirements:
One of the following combinations of education and employment experience must be met in order to be considered for the position:
Education And/Or Experience
• Bachelor's degree in Computer Science, Information Technology, or related field
• Master's degree preferred
• 7-10+ years of IT experience
• 3-5+ years in IT management or leadership roles
• Proven track record of managing complex projects and teams
• Strong leadership and people management abilities
• Excellent communication and interpersonal skills
• Strategic thinking and problem-solving capabilities
• Knowledge of current IT systems, infrastructure, and security practices
• Project management expertise (PMP certification often preferred)
Position reports directly to the Director of IT
EOE
Assistant Director of Technology Services • Worcester, MA, US
Position: Director of Residential Life.Stow, Massachusetts, Masters Academy International.Masters Academy International (MAI) is New England's only school that intentionally integrates professional...Show more
Seven Hills Pediatric Center, an Affiliate of Seven Hills Foundation.Seven Hills Pediatric Center is seeking an experienced and visionary .This role is central to ensuring high-quality care, regula...Show more
Requisition Number: SERVI001487.Location: Fitchburg, MA 01420, USA.Pay Range: $90,000 to $120,000 USD.Forecasts goals and objectives for the department and strives to meet them.Hires, trains, motiv...Show more
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show more
This position can be based in any of our US based offices with a preference for Atlanta, GA, Chicago, IL or Nashville, TN.Lead the Future of Multimodal Corridor Design!.We are seeking a visionary N...Show more
Come practice in central Massachusetts in the heart of New England.The richness of this region is found in its exceptional restaurants, cultural institutions and performing arts centers, as well as...Show more
Assists with the overall supervision and operation of all aspects of the Office of Student Engagement and Leadership, which includes the following four significant areas of responsibility: Campus P...Show more
Are you interested in working for a human services agency where the sky is the limit for growth potential?.Do you enjoy working with children in need and making a difference in their lives?.If you ...Show more
Are you looking for a meaningful career? Are you passionate about healthcare in your community? Do you enjoy helping people? Edward M.Kennedy Community Health Center is one of the largest community...Show more
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.Please note that the final offer may vary withi...Show more
The Director of Operations sits at the center of campus life, bringing together facilities, divisional operations staff, vendors, compliance requirements, and leadership priorities.This role ensure...Show more
Vice President - Assisted Living Residence.The VP provides leadership for the Assisted Living community.The VP is a member of the Senior Leadership team for Notre Dame Health Care Census and promot...Show more
Regional Clinical Director | $145K–$160K.Worcester, MA | Multi-Site (MA & CT).At Ascentria Care Alliance, we’re not just operating skilled nursing centers—we’re redefining what exceptional care loo...Show more
Are you interested in working for a human services agency where the sky is the limit for growth potential?.Do you enjoy working with children in need and making a difference in their lives?.If you ...Show more
Associate Director, Technology & Innovation.In this role you'll direct theTechnology and Innovation department personnel in the development and commercialization of new technology.The associate dir...Show more
The Director of Testing Compliance, under the direction of the Chief of Investigations and Enforcement (CIE), is responsible for the oversight and management of the Testing team to ensure effective...Show more
Assistant Facilities Director (Nights).The Assistant Facilities Director supports the overall management, maintenance, and operation of school facilities.This role assists in ensuring buildings, gr...Show more
Seeking BE / BC Psychiatrist based in Worcester MA to provide psychiatric medication evaluation and management service, as well as, consultation to medical providers, mental / behavioral health cli...Show more
