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Team MemberFirehouse Subs • Salem, OR, US
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Team Member

Team Member

Firehouse Subs • Salem, OR, US
3 days ago
Job type
  • Full-time
Job description

As a Firehouse Subs Team Member, you will play a vital role in ensuring excellent customer service and food preparation at Firehouse Subs locations. You will be responsible for providing exceptional service to customers, preparing high-quality food items, maintaining cleanliness and organization inthe restaurant, and contributing to a positive and efficient work environment.

Key Responsibilities :

Customer Service

  • Greet customers with a friendly and welcoming attitude.
  • Assist customers in selecting menu items and providing recommendations.
  • Take customer orders accurately and efficiently.
  • Process payments and handle transactions using the point-of-sale (POS) system.
  • Address customer inquiries, concerns, and complaints in a professional manner.

Food Preparation

  • Follow standardized recipes and food safety guidelines to prepare subs, salads, and other menu items.
  • Slice meats, cheeses, and vegetables according to the specified portion sizes.
  • Assemble sandwiches and wraps with attention to detail, ensuring consistency and quality.
  • Package food orders for dine-in, takeout, or delivery accurately and efficiently.
  • Cleanliness and Organization

  • Maintain cleanliness and sanitation standards in food preparation and dining areas.
  • Clean and sanitize workstations, utensils, equipment, and surfaces regularly.
  • Monitor and restock inventory items as needed, such as condiments, napkins, and other supplies.
  • Follow proper food handling and storage procedures to ensure food safety.
  • Team Collaboration

  • Work collaboratively with other team members to ensure smooth operations.
  • Communicate effectively with team members and management regarding customer needs, operational issues, and inventory levels.
  • Assist team members during busy periods, such as taking orders, preparing food, or managing the cash register.
  • Adherence to Policies and Procedures

  • Adhere to Firehouse Subs' policies, procedures, and brand standards.
  • Follow all safety regulations and guidelines to maintain a safe working environment.
  • Attend and actively participate in training sessions or meetings as required.
  • Qualifications and Skills

  • Excellent customer service skills with a friendly and outgoing personality.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Basic math skills for handling cash transactions and calculating change.
  • Strong communication and interpersonal skills.
  • Attention to detail and ability to follow recipes and procedures accurately.
  • Knowledge of food safety and sanitation regulations.
  • Availability to work flexible hours, including evenings, weekends, and holidays
  • Benefits

  • Health, dental, and vision insurance discounts / coverage for full time employees
  • Retirement savings plan (401k) with company match.
  • Paid Sick Time
  • Ongoing training and professional development opportunities.
  • Employee discounts and incentives.
  • Potential for career growth and advancement within the company.
  • Note : This job description is intended to provide a general overview of the responsibilities and requirements of a Firehouse Subs Team Member. Duties and responsibilities may vary based on location, shift, and management's discretion.

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    Team Member • Salem, OR, US

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