Mortgage Loan Processor (Irving)

Mortgage Loan Processor @ BSI Financial Services

Join BSI Financial Services as a Mortgage Loan Processor. The mortgage loan processor is responsible for assembling, administering, and processing loan applications before it gets approved by the Underwriter. A loan processor plays a key role in getting the mortgage loan request to the final close. The ideal candidate will be an excellent communicator, both written and verbal.

What You Will Do :

• Review and analyze residential loan applications to verify application data is complete and meets investor guidelines.
• Create a needs list that documents the review findings and preliminary documentation required to generate an initial credit decision within 24 hours after file assignment
• Is the single point of contact for the client
• Acts as the liaison between the client, the Loan Officer, vendors, and business partners
• Adhere to SLAs for client follow-up and completing various milestone calls throughout the life of the loan
• Provide professional and accurate service to clients, co-workers, and business partners by responding to all messages and correspondence in a timely manner but no later than the end of the business day
• Request outstanding underwriting conditions and set client expectations to deliver no later than 24 to 48 hours
• Must demonstrate the ability to work in a goal-oriented environment, multitask, and prioritize work to maximize results
• Work in a manner that reduces the life cycle of the loan without jeopardizing the quality of the file
• Review Borrower request(s) for changes and / or waivers of certain forms or loan documents and conditions, identify issues and concerns, coordinate timely communication of request(s) with the Manager first
• Manage or demonstrate the capacity to manage a pipeline averaging 30+ loans at various stages (initial file review, submit to Underwriting and submit to Closing).
• Understands the Closing Disclosure and comfortably discuss its details with the client
• Schedule the closing
• Provide feedback to Management on operational improvements to processes / workflows. Perform accurate audit of files prior to submission to Underwriting and prior to submission to Closing.
• Promote and provide excellent customer service by effectively communicating and cooperating with all internal and external business partners.
• Develop and maintain knowledge of moderately complex loans and comply with policy and regulations, industry standards, conveyance / settlement procedures, current real estate laws and terminology, and appraisal requirements.
• Maintain a constant balance of producing quality with a high-volume workload.

What We're Looking For :

Position Type and Expected Hours of Work : This is a full-time hybrid position. Days and hours of work are Monday through Friday, 8 : 00 a.m. to 5 p.m.

What's in it for you? Competitive compensation and full benefits package include medical, dental, and vision. 100% company-paid life insurance and disability coverage! 401K with company matching! 17 days PTO (increases with tenure) and 9 company paid holidays! Professional but fun, casual work environment and great team culture!

About BSI Financial : Founded in 1986, we provide financial services that support our vision of enabling sustainable home ownership by practicing core values that embody doing what is right; emphasizing problem solving; delivering on expectations and winning with humility. Our clients include lenders and investors who make home financing possible.

BSI Financial was ranked multiple times in the SMU Dallas 100 list of the fastest growing companies in North Texas and was twice named to the Inc. 5000 list of the fastest growing U.S. companies.

EEO Statement : We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.