Senior, Client Service Manager (Business Development)

Senior Manager, Client Services

SketchDeck is building the model for the next generation of creative agencies. Through a combination of technology, partnership, and a global talent community, SketchDeck gives marketers access to quality creative on demand. We work with clients from startups to well-known enterprise brands such as Dropbox, Rmy Cointreau, and Asana.

At SketchDeck, our global community is united by our values. Together, we commit to :

• Work as a team
• Push boundaries
• Act with humility
• Take ownership
• Have heart

As a remote-first company, these core values serve as the operating principles for our daily behaviors. They are more to us than a few feel-good mantras. Being a SketchDecker means you hold yourself and others accountable for preserving and progressing our culture.

We're looking for a Senior Manager, Client Services to win, manage, and grow high-value client partnerships.

You'll lead the full cyclefrom prospecting and closing new accounts to expanding and strengthening existing relationships.

This role blends strategic sales and client leadership : you'll identify opportunities, pitch creative solutions, and ensure SketchDeck delivers measurable business impact for every client.

This role reports to our VP of Client Services and supports a mix of new and existing accounts.

What You'll Do :

What Success Looks Like :

Strategic Client Partnerships You're the go-to advisor for clients, driving trust and long-term relationships by consistently delivering value and identifying opportunities.

Seamless Project Execution You ensure smooth transitions from pitch to project, keeping work on track and aligned with client goals.

Account Growth You grow accounts by uncovering new opportunities, connecting cross-functional needs, and positioning SketchDeck's full services.

Strong Internal Collaboration You collaborate effectively across teams, keeping everyone aligned and driving positive outcomes for clients.