Public Records Specialist and Records Manager

Project / Program Manager III Public Records Specialist And Records Manager

The King County Department of Public Defense (DPD) is seeking an experienced and professional Project / Program Manager III Public Records Specialist and Records Manager.

The Public Records Specialist and Manager will serve as the lead and subject matter expert as it is related to the Washington Public Records Act (PRA) and the department's records management practices. This position will provide consultation and management of all types of records management policies and public records requests made under the PRA. Duties will include providing coordination services, managing large and / or complex public records requests and providing expert level advice and consultation to staff and department leadership. This position will be required to manage public records requirements, varying degrees of technological expertise and varying skills levels.

Reporting to the Chief Operating Officer, the Public Records Specialist (Project / Program Manager III) will be responsible for managing Public Record requests, Requests for Information, and overseeing records management policies, procedures, and projects related to client case files and DPD administrative records.

The King County Department of Public Defense represents indigent adults and children facing a loss of liberty. Our department is an independent voice that promotes fairness and equity for our clients and advocates for their objectives, interests, and dignity. DPD provides high quality legal representation to indigent clients in felonies, misdemeanors, juvenile defense, family defense (dependency cases), involuntary commitment (mental illness), and sex offender commitment proceedings. DPD advocates to reduce the harm and reach of the criminal and civil legal systems that restrict our clients' liberty, and advances policy reforms to reduce systemic racism. We strive to create a flexible workplace culture that is inclusive, respectful, and supportive, premised on a shared anti-oppression framework.

To learn more about DPD, visit our website.

Essential job functions and duties include but are not limited to the following : Records Management Program, Public Disclosure Program, Discovery and Litigation Response, Request for Information Response.

At least two (2) years demonstrated experience managing public records request, per the Washington State Public Act (RCW 42.56), including : Coordinating responses from multiple record holders, Ensuring accuracy and completeness of responses, Knowledge of exemptions and withholding requirements, Ensuring deadlines are met. At least two (2) years of experience working with records retention schedules, inventorying records, creating retention schedules, updating schedules as necessary and following proper procedures for dispositioning records, including authorizing destruction. Are technical experts (advanced knowledge) with state and local laws, regulations, policies, and procedures relating to the Public Records Act, records retention and office technology. Proficient using Microsoft Word, Excel, Outlook, SharePoint and Adobe Pro. Experience using e-discovery tools, electronic records management and public records request tracking system. Familiarity with government agencies, or knowledge of King County's records systems. Ability to handle multiple competing priorities, organize and manage workload, and make decisions necessary to respond in an expeditious manner. Are excellent written and verbal communications and can build effective working relationships with multiple stakeholders and customers internal and external to the department. The ability to provide strong customer service skills with all internal and external customers. Are able to monitor multiple complex records production efforts and resolve conflict and defuse difficult situations that potentially may delay timely production. Ability to provide useful training and consultation to staff with various levels of knowledge about records. Ability to identify and prioritize time-sensitive matters and respond with a sense of urgency while adapting to changes in workload demands. Demonstrated ability to work independently with minimal guidance. Demonstrated skill and experience in maintaining a high level of confidentiality and exercising good judgement independently. Demonstrated success in coordinating, managing, and responding to a high volume of public records request made per the Washington State Public Records Act. Knowledge of records management practices and record retention techniques and principles. Demonstrated experience gathering, manipulating, and using data. Skill in working with a variety of individuals from diverse backgrounds.

Most competitive candidates will possess : Bachelor's degree in Public Administration, Records Management, Business Administration, or related field; and two or more years of experience responding to or coordinating responses to public records act requests made per the Washington State Public Records Act; or any combination of experience / education / training that provides the required knowledge, skills, and abilities to perform the work. Public Records officer Certification through the Washington Association of Public Records Officers (WAPRO). eDiscovery / Electronic Discovery Reference Model (EDRM) experience. Experience with GovQA, or other Public records Management software. Experience with Peoplesoft or other ERP software. Experience with Laserfiche or other ECM software.

At King County, our work is guided by our True North and values. Our True North is what we aspire to : Making King County a welcoming community where every person can thrive. King County offers great benefits, to include a pension plan, holidays, transit pass, plus training and education opportunities to promote growth and development. Our focus is to provide our employees with work life balance.

To be considered for this role submit the following items : Completed King County application, A current resume, Cover letter detailing your background and what you can bring to the Department of Public Defense in this role.

If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact our Talent Advisors at dpd-hr@kingcounty.gov. This recruitment may be used to create an eligibility pool to fill future Career Service vacancies over the next six (6) months.