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Casualty Claims Representative

Casualty Claims Representative

Harrison Gray Search & ConsultingLansing, MI, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Casualty Claims Representative

Harrison Gray Search has been engaged by a mission-driven insurance organization to identify a skilled Claims Representative to join their team in East Lansing, MI.

This is a meaningful opportunity to work with a trusted organization that protects Michigan public schools. As a Casualty Claims Representative , you’ll handle the full lifecycle of general and professional liability claims—investigating,

evaluating, and resolving cases while working closely with school districts and legal partners.

Why You’ll Want This Role :

  • Purposeful Work : Help safeguard Michigan public schools and support their staff through claims resolution.
  • Top-Tier Benefits : 100% employer-paid medical, dental, and vision, generous PTO, and paid parental leave.
  • Respected Workplace : Recognized as one of Business Insurance’s Best Places to Work.

What You’ll Do :

  • Manage and resolve assigned casualty claims, including investigation, analysis, negotiation, and settlement.
  • Monitor and collaborate with external investigators, attorneys, and medical / legal vendors.
  • Evaluate liability, coverage, and damages; set and adjust reserves accordingly.
  • Represent the organization in mediations, facilitate strategy sessions, and document case activity thoroughly.
  • Ensure timely movement of claims via an internal diary system and claim handling standards.

    • What You Bring :

  • Bachelor’s degree plus 2+ years handling general liability and professional liability claims (or equivalent experience).
  • Strong knowledge of complex claims handling, coverage analysis, and liability assessment.
  • Skilled communicator with high emotional intelligence and professionalism.
  • Comfortable working in a fast-paced, collaborative environment with school district representatives, legal professionals, and internal teams.
  • Willingness to travel occasionally and work remotely as needed.

    • If you’re looking for meaningful claims work that supports the greater good—and you’re ready to join a high-performing, purpose-driven team - apply today!

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    Claim Representative • Lansing, MI, US