Customer Success Specialist

Job Description

Job Description

Customer Support Specialist, Job, Customer Service, Full-Time, Nashville, TN

• DAY SHIFT THIS ROLE IS ONSITE M-F

Our Company is experiencing tremendous growth and exciting career opportunities. Because of our growth, we are looking to add an additional team member to our Customer Service Team with our Sales department. Our company has been in business for more than 50 years manufacturing, installing and servicing air filtration products for commercial and industrial applications. We are based in Nashville, TN, but serve a nationally recognized customer base in 48 states.

This position is responsible for assisting with all aspects of client relationships to the overall delivery of on-point customer account satisfaction and effective use of products and services. Work directly with clients to provide day to day account support, problem resolution, research, and analysis. Responsible for the overall management of a book of assigned accounts. Spend a lot of time with the client and also interfacing with the client as needed. The ideal candidate is a professional and organized self-starter with exceptional communication skills who can manage multiple projects, work well under pressure, solve problems, and conduct themselves professionally with co-workers and vendors alike.

Job Responsibilities :

Job Requirements :

As an employee, you can feel confident that your health and well-being are among our highest priorities. We offer a competitive salary and benefits plan that includes; Medical, Dental, Vision, Prescription Drug, Life Insurance, 401K Savings Plan, and Paid Time Off (PTO).

Company is an Equal Opportunity Employer