Talent.com
Front Desk Associate

Front Desk Associate

Planet FitnessWestbury, NY, US
30+ days ago
Job type
  • Full-time
Job description

Planet Fitness Front Desk Associate

At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!

Characteristics that will make you a perfect match for our Front Desk Associate :

  • Exhibit a positive and upbeat attitude.
  • Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
  • Pride yourself on your work while being punctual, reliable, and dependable.
  • Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
  • Act with integrity and show respect to everyone around you.
  • Exhibit strong communication skills and have an ability to listen and empathize.
  • Inspire and motivate others to achieve their goals.
  • Are a quick study with the ability to apply what you have learned during online and hands-on training.

Responsibilities

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience!

Daily responsibilities for the Front Desk Associate also include :

  • Greet members / guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
  • Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
  • Resolve member concerns and escalate to a Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
  • Perform membership related functions such as sign-ups, contact / billing information updates, cancellations, collecting unpaid balances and transferring memberships.
  • Perform prospective member calls and tours; assessing their membership needs.
  • Execute retail transactions with accuracy and drive sales goals.
  • Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
  • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
  • Frequently perform a comprehensive walk of all club areas; quickly fix any safety / policy issues and address cleanliness concerns.
  • Promptly address maintenance and facility concerns such as broken and / or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)

    • Compensation & Benefits :

  • The hourly pay range for this position is $16.50 to $17.75.
  • Planet Fitness offers a comprehensive benefit offering that includes medical, dental and vision insurance; short-term and long-term disability; term life insurance; 401(k) retirement savings plan; flexible spending accounts, vacation, sick and holiday pay and a free Black Card Membership. Certain benefits are offered to full-time employees only.

    • Qualifications

    About Your Qualifications :

  • 6-12 months of experience in a customer service environment is preferred
  • Must be 18 years of age or older
  • Willing to become CPR / AED Certified (Training provided by Planet Fitness)
  • Basic computer proficiency

    • Physical Demands of the Front Desk Associate :

  • Continual standing and moving throughout the club to accomplish tasks during shift.
  • Continual communicating in person or on the phone to exchange information during shift.
  • Must be able to lift up to 75 pounds.
  • Will encounter toxic chemicals during shift.
  • Frequent cleaning and sanitizing of equipment and facilities.
  • Moving self in different positions, including bending and twisting, to accomplish tasks.

    • More reasons to join Planet Fitness!

  • Medical, Dental, and Vision Insurance
  • Vacation
  • / Sick Time / Holiday Pay
  • Free Black Card Membership
  • 401(k) Retirement Savings Plan
  • Term Life Insurance
  • Healthcare and Dependent Care Flexible Spending Accounts
  • Tuition Reimbursement
  • Employee perks and discounts
  • Engaging team-building competitions and social events
  • Please note that certain benefits listed above are for full-time employees only

    • Health and Safety Requirements : Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

    Min

    USD $16.50 / Hr.

    Max

    USD $17.75 / Hr.

    Create a job alert for this search

    Front Desk Associate • Westbury, NY, US

    Related jobs
    • Promoted
    Front Desk Associate

    Front Desk Associate

    TradeJobsWorkforce10704 Yonkers, NY, US
    Full-time
    As a Front Desk Associate, you will be responsible for managing front desk operations and welcoming guests, including : greet visitors and answer phones. Duties and responsibilities can change depend...Show moreLast updated: 30+ days ago
    • Promoted
    Guest Service Associate / Cashier

    Guest Service Associate / Cashier

    Global PartnersDarien, CT, US
    Full-time
    Guest Service Associate / Cashier (GSA).We are looking to add a Guest Service Associate / Cashier to our family.Our GSA will be responsible for driving top notch guest experience while facilitating the...Show moreLast updated: 25 days ago
    • Promoted
    Front Desk Associate

    Front Desk Associate

    Planet FitnessHauppauge, NY, US
    Full-time
    At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the larg...Show moreLast updated: 30+ days ago
    • Promoted
    Hospital Front Desk Associate

    Hospital Front Desk Associate

    TradeJobsWorkforce10103 New York, NY, US
    Full-time
    Help us grow as our next Hospital Front Desk Associate, where you will adhere to safety guidelines and company policies, respond to questions by phone, email, or in-person, and manage simple record...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Coordinator

    Front Desk Coordinator

    Advantage Behavioral Health NetworkFair Lawn, NJ, US
    Full-time
    Responsible for undertaking a variety of activities in the office, including filing, answering the phone, organizing documents, basic money handling, and more. Reliability and a strong work ethic co...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Associate

    Sales Associate

    LuxotticaDeer Park, NY, US
    Full-time
    At Sunglass Hut, you'll find a dynamic space with endless possibilities to grow your career.We are a culture that wants to see you succeed, develop your customer expertise and care, and feel suppor...Show moreLast updated: 25 days ago
    • Promoted
    Front Desk Coordinator (Full Time)

    Front Desk Coordinator (Full Time)

    U.S. Physical TherapyPlainview, NY, US
    Full-time +1
    Front Desk Coordinator (Full Time).Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services....Show moreLast updated: 4 days ago
    Sales Associate / Front Desk

    Sales Associate / Front Desk

    Rumble - Staten IslandStaten Island, NY, US
    Full-time
    Quick Apply
    At Rumble we believe the hour we spend working out can inspire the other 23 hours of our day.We believe in sharing our good vibes and energy with the world, and that in many ways, it’s our mo...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Team Member

    Front Desk Team Member

    Goldfish Swim SchoolNew Rochelle, NY, US
    Full-time
    Goldfish Swim School - Front Desk Team Member, Paid Training Provided.Calling all game-changers! At Goldfish Swim Schools, being a Front Desk Team Member means more than just greeting guests it's ...Show moreLast updated: 30+ days ago
    Front Desk Associate

    Front Desk Associate

    OTO DevelopmentNew York, New York, United States, 10018
    Full-time
    The Front Desk Clerk creates an exceptional guest experience by delivering warm, efficient, and professional service in alignment with AC Hotel and Marriott brand standards.This role is responsible...Show moreLast updated: 30+ days ago
    • Promoted
    Guest Service Associate / Cashier - Wheels

    Guest Service Associate / Cashier - Wheels

    Global PartnersSouthport, CT, US
    Full-time
    Guest Service Associate / Cashier (GSA).We are looking to add a Guest Service Associate / Cashier (GSA) to our family.Our GSA will be responsible for driving top notch guest experience while facilitati...Show moreLast updated: 25 days ago
    • Promoted
    Helpdesk Associate

    Helpdesk Associate

    PrideStaffHackensack, NJ, United States
    Full-time
    Pay is up to $95,000 annually DOE.Duties include providing hardware and software technical assistance to the company's users. Troubleshooting, support and provide general assistance to senior techni...Show moreLast updated: 2 days ago
    • Promoted
    Garden State Plaza - Experienced Stock Associate - LOFT

    Garden State Plaza - Experienced Stock Associate - LOFT

    KnitWell GroupParamus, NJ, US
    Part-time
    LOFT creates modern, feminine, versatile clothing for women with one common style goal : to look and feel confident wherever the day takes them. We empower women to find their authentic self-expressi...Show moreLast updated: 3 days ago
    • Promoted
    Hotel Front Desk Associate

    Hotel Front Desk Associate

    TradeJobsWorkforce10112 New York, NY, US
    Full-time
    Step into a new opportunity as a Hotel Front Desk Associate, where you will handle orders, shipments, and basic inventory checks, assist with packaging, labeling, and preparing items for delivery, ...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Associate

    Front Desk Associate

    PhaxisBrooklyn, NY, US
    Full-time
    Show moreLast updated: 30+ days ago
    • Promoted
    Associate Team Leader

    Associate Team Leader

    H&R BlockBay Shore, NY, US
    Full-time +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show moreLast updated: 21 days ago
    • Promoted
    Front Desk Sales Associate

    Front Desk Sales Associate

    The Lash LoungeNew York, NY, US
    Permanent
    The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States.We offer a complete menu of services including Perming, Tinting, Threading, and more.We are pro...Show moreLast updated: 30+ days ago
    Front Desk / Sales Associate

    Front Desk / Sales Associate

    The Joint ChiropracticNew Rochelle, NY, US
    Part-time
    Quick Apply
    The Joint Chiropractic – New Rochelle Are you outgoing, persuasive, and motivated by closing sales?.Do you love talking to people and helping them commit to a healthier lifestyle?.At The...Show moreLast updated: 30+ days ago