Sr. Manager, Business Process Excellence

Sr. Manager, Business Of The Process Excellence Team

As the Sr. Manager, Business of the Process Excellence team, you will play a pivotal role in shaping and optimizing Autodesk's business processes to ensure efficiency, effectiveness, and scalability. You will lead a team of process analysts and business analysts who collaborate with cross-functional stakeholders to identify and understand areas of change and transformation. You will actively contribute to strategic projects, leveraging your expertise in process design, optimization, and automation to elevate our operational performance and deliver exceptional customer experiences. You will report to the Head of Go-to-Market (GTM) Transformation & Programs and be part of a cross functional team of experts driving change across Autodesk's go-to-market organization.

The Business & Process Excellence team is a dynamic team of Business Analysts, Business Process Management, and Business Process experts responsible for driving operational excellence across Autodesk's teams by partnering with Program leaders to ensure projects and programs are delivered according to established program management, change management, and business process frameworks.

Responsibilities

• Ensure the BPE team's strategy aligns with the company's broader business goals and transformation initiatives
• Translate executive-level vision and priorities into actionable objectives for the manager and their team
• Oversee cross-functional alignment, ensuring the process team's outputs integrate seamlessly with other business units (e.g., operations, technology, go-to-market, and strategy)
• Lead a team of managers across the US and Europe
• Coach and mentor managers to strengthen their leadership, decision-making, and change management skills
• Set expectations for leadership behaviors and foster a culture of collaboration, innovation, and accountability
• Establish metrics, KPIs, and frameworks to evaluate the impact of process design and improvement initiatives at the organizational level
• Review and approve major process design strategies, ensuring scalability and sustainability
• Ensure the team effectively balances global consistency with local adaptability in process design
• Serve as an executive-level liaison with senior global leaders to champion process excellence across the company
• Provide visibility and updates on the value delivered by process initiatives to the executive steering committees
• Navigate organizational landscapes and secure sponsorship for large-scale process transformation programs

Minimum Qualifications