Customer Care Representative - WFH Iowa

Customer Care Representative - WFH Iowa page is loaded## Customer Care Representative - WFH Iowalocations: Work From Home Iowa: IA - Des Moinestime type: Full timeposted on: Posted Yesterdayjob requisition id: REQ13210# **Join Our Team at MTM Health!**At **MTM Health**, its more than just a rideits personal. We believe every passenger deserves personalized attention and exceptional care, and were looking for passionate, driven individuals to help us deliver on that promise.As part of our growing team, your work will have a **direct impact on the communities we serve**, helping to remove barriers to care and improve lives. Our culture is built on **innovation, collaboration, and growth**, giving you the opportunity to shape the future of our industry.* Make a meaningful difference every day.* Join a team that values your ideas and contributions.* Be part of a company that exceeds **NCQA standards** for customer service.* Enjoy a supportive environment with multilingual services available **24/7, 365 days a year**.If youre ready to transform lives and grow your career, **apply today** and join us as we break down community barrierstogether!**Position Title:** Customer Care Representative**Location:** Remote Iowa**Hourly Rate:** $14.00The **Customer Care Representative** is the frontline representative and image of MTM Health. The **Customer Care Representative** will handle a variety of tasks which will increase in complexity as the Customer Care Representatives skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.**All you need for the Customer Care Representative role is:*** Must currently reside in Iowa* 1 year of Call Center experience* 6 months Customer Service experience* Basic typing/computer experience with excellent navigational skills* High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps). Use of wireless and WiFi air cards is prohibited* A quiet space within the home free of distractions including caretaking of any kind**Your Potential. Our Mission.**At MTM Health, youre not just part of a teamyoure at the heart of a movement to remove community barriers nationwide. Were all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential.We dont talk about a better workplace we make it happen. **Benefits without Barriers**To show appreciation for our staffs hard work and dedication, MTM Health offers more than just a paycheck. Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.* Health, Dental and Vision Insurance* Life and Disability Insurance* 401(k) Retirement Plan with Company Match* FSA and HSA Savings Plans* Wellness Program with Incentives* Voluntary & Ancillary Plans**Additional Perks*** Pay on Demand* Paid Time Off and Holiday Pay* Birthday Holiday* Maternity/Paternity Leave* Continuing Education Reimbursement Program* MTM Perks Discount Program* Career Development Programs**MTM Health is Proud to be an Equal Opportunity Employer**MTM Health is an equal opportunity employer who welcomes diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, familial status, marital status, economic status, political status, or other characteristic protected by applicable law.

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