Job Description
Job Description
A GREAT CAREER starts with a GREAT COMPANY!
Apply to join our team of servant leaders today!
- THE DIFFERENCE IS OUR PEOPLE . Our associates answer a calling to serve seniors and their families every day. We believe in continually investing in these servant hearts; we envision them to be our future servant-centered leaders.
- We’ve achieved GREAT PLACE TO WORK status SEVEN YEARS IN A ROW .
- CAREER DEVELOPMENT . We reward our associates’ outstanding work and assist with career development to help fulfill their dreams!
- Faith Driven and Mission-Centered. Our mission “To Welcome, To Care, To Serve” derives from four primary points of view (Purpose, Passion, Platform, and Potential) which inspire our associates to recognize and celebrate one another’s God-given gifts through service.
- Full Benefits Package & On-Demand Pay available! : This opportunity includes a full benefits package (including medical, dental, and vision insurance, 401(k) with matching, tuition reimbursement, etc, as well as on-demand pay in between paychecks!
SERVANT LEADER :
Watercrest Senior Living Group associates answer a calling to serve seniors and their families every day. They are recognized for their achievements and empowered to share their vast experience with their peers ensuring the quality of our assisted living and memory care services and the well-being of our residents. Our associates champion a culture which nurtures relationships in the interest of acting as trusted advisors. By continuously investing in these servant hearts, Watercrest Senior Living Group develops value-centered leaders who deliver personalized services.
GENERAL SUMMARY :
The Executive Director is responsible for leading the entire community. This includes ensuring there is a positive and safe work environment in which residents are excited to live, and team members are excited to work. The Executive Director
will ensure the community is well maintained and the highest degree of quality care and programming is provided to the residents and ensure compliance with state, federal, local and Watercrest Senior Living Group policies, procedures and regulations.
ESSENTIAL JOB FUNCTIONS :
Leadership
Develops the strategic plan and oversees development and implementation of various Watercrest Senior Living Group systems and functionsLeads the management team of the community to ensure achievement of their goals and objectivesPositively represents the community and the Watercrest brand to promote the communityOwns resident relations, assuring quality resident care is provided, consistent with the mission of the company, company policies, regulations and budget objectivesOversees and ensures the proper maintenance and upkeep of the physical community, maintaining the value of the real estate assetSales and Marketing
Participates in special events, marketing efforts and special programs, externally, as well as conducts tours to prospective families and residentsTrains all management staff on conducting tours in the absence of the Executive Director or Community Relations DirectorCreates, maintains and ensures a positive environment throughout the community for residents, family, friends and all team members, in alignment with the mission of WatercrestParticipates in all new resident move- in’s including signs contractsHuman Resources
Recruits, hires and coaches high quality teamsEnsures a proper level of staffing throughout the community at all timesProvides recognition and promotes a positive and engaging culture for team members, residents and familiesFinancial
§ Implements monthly budgets for each department
§ Implements, negotiates and maintains all community contracts
§ Successfully manages operating expense
§ Manages the budget through the development, implementation and monitoring cost containment programs Clinical and Risk Management
§ Ensures all state regulations and company policies are being followed
§ Promotes and protects the rights of all residents
§ Monitors resident care on a daily basis to ensure daily rounds and quality assurance programs are in place and enforced
§ Establishes a positive rapport with local and state agencies; ensures the community is survey ready at all times
§ Performs other related essential duties as assigned
CORE COMPETENCIES :
Servant LeadershipStrategic ThinkingProblem SolvingTeam builderKNOWLEDGE, SKILLS AND ABILITIES :
Demonstrated record of success in a leadership capacity of a senior living communityAble to communicate effectively with all levels of management, team members, residents, family members, guests, vendors, referral sources, and outside contactsExceptional communication skills, both written and verbalExcellent organizational and time management skillsIntermediate level of computer and technology competency, including Word, Excel, PowerPoint, Outlook and other Microsoft Windows applicationsPassion working with seniorsKnowledge of customer service principles and practicesKnowledge and understanding of the mission and purpose of Watercrest Senior Living GroupEDUCATION REQUIREMENTS :
Bachelor’s Degree in business administration, health care administration or other relevant course of studyLicensure required by the stateEXPERIENCE REQUIREMENTS :
Strong leadership skills with a minimum of two (2) years’ experience in supervising and managementA minimum of two (2) years’ experience within a senior living environmentPHYSICAL REQUIREMENTS :
The following physical demands are representative of those that must be met to successfully perform the essential functions of this position :
Able to stand or walk 75% of the dayAble to concentrate with frequent interruptionsAble to work under stress and in emergency situationsAble to work under conditions that require sitting, standing, walking, reaching, pulling, pushing, and graspingAble to talk and hear effectively in order to convey instructions and information to residents and team membersOccasionally lift / carry up to 50 poundsOCCUPATIONAL EXPOSURE / PERSONAL PROTECTIVE EQUIPMENT :
Work in all areas of the communitySubject to reactions from dust, disinfectants, and cleaning chemicals and may be exposed to infectious waste, disease, and other conditionsUse of personal protective equipment includes infection control kit, rubber gloves, and non-slip shoesPersonal protective equipment includes infection control kit, rubber gloves and non-slip shoesSubject to infectious diseases, substances and odorsFollow Safety Policy and Procedures