Automotive Service Advisor

Job Description

Job Description

Automotive Service AdvisorAbout Us

At Nealey Tire & Auto in Rockville, MD, we're not just another repair shop - we're a fast-scaling, performance-driven automotive service company. In just a few years, we've grown from a single location to one of the most trusted multi-shop operations in Maryland, with aggressive plans for expansion in the coming years.

With five thriving locations, a strong reputation for customer service, and a proven operational system, we're building something that's redefining what the future of auto repair looks like. We're looking for serious professionals ready to level up and lead with us.

Who Thrives Here

Our top performers aren't always "car people." They're competitive, disciplined, and thrive in fast-paced, customer-focused environments. Some of our strongest hires have come from backgrounds such as :

Former collegiate athletes who bring mental toughness and coachability

Restaurant or retail managers are used to high-pressure operations

Sales professionals who love performance-based environments

Individuals with strong academic or professional discipline

Car enthusiasts who love the industry (a plus, not a requirement)

We value hunger, accountability, and the willingness to master a proven system.

What You'll Do

Own the front-of-house experience from greeting to vehicle delivery

Write and manage service orders with accuracy and timeliness

Deliver clear, confident recommendations to customers

Collaborate with technicians to keep the workflow efficient

Educate customers and upsell services when appropriate

Follow our proven process

What's in It for You

This isn't just a shift job. This is a real career opportunity with high-level coaching, advancement potential, and strong financial upside. At Nealey Tire & Auto, we invest in our people so they can grow with us. Our top of the line benefits include :

Highly competitive salary and performance bonuses

Comprehensive healthcare benefits for employees and families

Retirement savings 401K with up to 4% matching

Professional training for the service and sales team

Independent shop with a family environment

Top-tier management that leads with positivity and efficiency

The opportunity to have a career and reach your goals financially

Free lunch Fridays

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