Business Development Center Representative (BDC)

Job Description

Job Description

Automotive BDC Representative at Tim Moran Ford

Are you a highly motivated and experienced BDC Representative with a passion for the automotive industry? Tim Moran Ford is searching for a dynamic individual to join our team. If you have a proven track record of success in phone and internet sales, a talent for building customer relationships, and thrive in a fast-paced environment, we want to hear from you.

What You'll Do :

Proactively respond to incoming leads and customer inquiries to set appointments for vehicle purchases.

Respond to prospective customers professionally via email, text, or phone.

Adhere to a prescribed follow-up schedule to generate appointments from aging leads.

Track lead counts, appointments, and purchases to evaluate your performance and meet goals.

Be detail-oriented when entering notes into our CRM program.

Manage all scheduled appointments , including those shown and missed.

Work weekends and all major holiday weekends .

Bilingual in Spanish is a plus!

What We Offer :

Medical, Dental, and Vision Insurance

401K

Life Insurance

Long-Term & Short-Term Disability

Paid Vacation

Paid Sick Days

What We're Looking For :

At least 2 years of solid customer service experience , preferably in the automotive industry.

Excellent verbal and written communication skills .

Proficiency with Microsoft Word, Excel, and Outlook .

Ability to hit quotas and closing percentages .

Must be willing to submit to a drug screen prior to employment.

Must have a clean and valid driver's license.

Must have a valid CA sales license.

If you're ready to take your career to the next level and contribute to a winning team, apply today!