Program Assistant

Job Description

Job Description

Description : Who We Are

At Camillus House, we are driven by our mission to serve the poor and homeless in South Florida. Guided by the teachings of St. John of God, we provide a wide range of services, including housing, healthcare, addiction treatment, and mental health support. Our core values— Hospitality, Respect, Quality, Spirituality, Responsibility —are at the heart of everything we do, helping us restore dignity and hope to those in need.

Who You Are

You are an organized, detail-oriented, and compassionate professional with experience supporting behavioral health and social service programs. You thrive in an environment that requires accuracy, accountability, and teamwork, while also demonstrating empathy for the vulnerable populations we serve. You are skilled in data management, billing, and administrative coordination and are comfortable working both independently and as part of a multidisciplinary team.

Requirements : What You’ll Do

As the Program Assistant for the Institute of Success & Personal Achievement (ISPA) residential treatment program, you will provide essential administrative, billing, and operational support to ensure smooth program functioning. You will help maintain accurate records, assist with compliance requirements, and support staff in delivering high-quality care to adults living with serious mental illness and / or substance use issues. Reporting to the Director of Behavioral Health, your responsibilities include :

• Program & Client Support : Greet visitors and clients in a professional and hospitable manner, ensuring they are directed appropriately.
• Administrative Support : Attend weekly staff meetings, take minutes, and communicate updates to ISPA staff.
• Data & Reporting : Input and manage data in the management information system; prepare and submit monthly and daily reports, including census and bed rosters.
• Billing & Compliance : Support Medicaid billing and assist in audit preparation activities to ensure accuracy and compliance.
• Recordkeeping : Maintain secure client files and update tracking spreadsheets for quality assurance activities.
• Court Coordination : Maintain contact with court liaisons to ensure timely completion of reports and scheduled appearances.
• Team Collaboration : Work closely with program staff and multidisciplinary teams to support overall program effectiveness.
• Other Duties as Assigned.

What You’ll Bring

What We Offer

Equal Opportunity Employer

Camillus House is an equal opportunity employer and a drug-free workplace. We are committed to creating an inclusive environment for all employees, valuing diversity, and fostering a culture of equity.