EAP Critical Response Clinician - Per Diem

Per Diem - When needed

POSITION SUMMARY :

Responsible for responding in a timely manner to Critical Incidents reported by Solutions EAP clients. Role encompasses clinical interventions, crisis management, risk assessments, safety planning and referrals to meet the needs of individuals and organizations that contract with Solutions EAP. Will be available to respond to Critical Incidents during contracted hours.

DUTIES AND RESPONSIBILITIES :

• Provides timely response to Solutions EAP clients request for assistance in supporting employees in the midst of a Critical Incident.
• Provides clinical assessment and diagnosis for a wide range of issues presented by employees and organizational leaders
• Provide brief problem solving, supporting and motivational counseling;
• Provide appropriate referrals;
• Develop referral resources for a wide range of employee needs, including cultural and ethnic;
• Provide hand-off to SEAP Director on the next business day or by phone in an emergent situation.
• Provide on-site clinical interventions to support employees to cope loss and trauma responses;
• Maintains confidentiality of all client protected health information and adheres to all HIPPA related to policies and procedures;
• Demonstrates ethical behavior and cultural sensitivity in all activities involving individuals of diverse backgrounds;
• Performs other tasks / responsibilities as required to support the business operations.

EDUCATION AND EXPERIENCE REQUIREMENTS :

KNOWLEDGE / SKILLS / ABILITIES :