F-B Shift Manager

Job Description

Job Description

The Shift Manager is responsible for ensuring efficient, high-quality restaurant operations by managing staffing, guest service, and communication between departments. This role involves supervising daily tasks, monitoring food and beverage standards, maintaining sanitation and safety compliance, and managing cash handling procedures. The Shift Manager must ensure that each shift is adequately staffed, guests are served courteously, and operations meet or exceed brand and corporate standards. Additional responsibilities include training staff, managing schedules, monitoring attendance, handling customer concerns, assisting in food and beverage service when needed, and supporting new menu launches and promotions.

This position requires strong leadership, communication, and organizational skills to effectively direct employees, foster teamwork, and maintain a positive work environment. Candidates must have at least two years of relevant leadership experience and a working knowledge of food and beverage operations. The role demands the ability to work under pressure, perform mathematical calculations, and operate kitchen and bar equipment, as well as point-of-sale systems. A high school diploma or GED is preferred, and candidates must be at least 21 years old, possess a valid driver’s license, and obtain ServSafe Manager and Alcohol Certification within 30 days of hire. The work takes place primarily indoors in a restaurant setting, requiring long periods of standing, frequent lifting, and flexible scheduling, including nights, weekends, and holidays.