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Data Analytics

Data Analytics

Diverse LynxPrinceton, NJ, United States
6 hours ago
Job type
  • Full-time
Job description
  • Master's degree in Computer Science, Statistics, Mathematics, or related field
  • 5+ years of experience in data analytics, Business intelligence, data science, or related fields.
  • Experience working with operations functions, preferable in the customer experience or customer support operations space.
  • Background and knowledge of CX and VoC space.
  • Proficiency in programming languages such as Python, R, or SQL
  • Experience with machine learning concepts and experience working with machine learning libraries and frameworks (e.g., scikit-learn, TensorFlow)
  • Experience creating interactive dashboards with Tableau, Power BI, and others, with strong communication and presentation skills to deliver actionable insights.

    • Experience managing time-sensitive projects through to completion while balancing evolving priorities and a diverse range of stakeholders

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