Lead HostTre Dita • Chicago, IL, US

Lead Host

Tre Dita • Chicago, IL, US

30+ days ago

Job type

Full-time

Job description

Job Description

We’re hiring people to join our team as LEAD HOST STAFF!

A Few of Our Lead Host Benefits :

Restaurant Discounts
Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
Paid Vacation for Qualifying Employees
Blue Cross Blue Shield Medical Insurance
Dental & Vision Insurance
Life, Accident Protection & Critical Illness Insurance
Domestic Partner Benefits
401(k)

Tre Dita and Bar Tre Dita are a collaboration between award-winning Chef Evan Funke (Felix, Mother Wolf, Funke) and Lettuce Entertain You. Italian for "three fingers," Tre Dita is a nod to the precise thickness of a properly cut bistecca Fiorentina, which the “cucina Toscana” serves from its open-hearth, wood-fired grill, along with handmade pastas and more. Located on the second floor of The St. Regis Chicago, designed by award-winning architect Jeanne Gang, Tre Dita offers sweeping views of Lake Michigan and the Chicago River in Chicago’s Lakeshore East and is open for dinner service seven nights a week.

Caring. Creative. Careers.

Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify

LEAD HOST JOB DESCRIPTION

Lead Hosts are responsible for host training, the maintenance of training manuals and upholding standards of guest service. Responsible for the initial warm greeting and seating of guests, answering of telephones, taking reservations and messages, maintaining accurate guest counts and wait times and saying goodbye to all guests. Assist with Coat Check duties as directed.

Essential Functions

Interact with, direct, train and develop host employees in a fair and dignified manner

Warmly greet and seat guests in the restaurant

Answer telephones, and take orders, messages and reservations

Available to work a variety of hours, days and shifts, including weekends

Safely and effectively move chairs, tables, highchairs and booster seats

Safely and effectively use and operate all necessary tools and equipment

Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction

Multitask calmly and effectively under pressure

Work in a confined, crowded space of variable noise and temperature levels

Able to move and lift up to 10 pounds, frequently move and / or lift up to 25 pounds, and occasionally move and / or lift up to 50 pounds

Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

Ensure the overall guest experience exceeds expectations and anticipate guests’ needs

Greet guests with a warm, sincere smile

Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy

Assist with processing hosts’ new-hire paperwork

Schedule, conduct and / or oversee all aspects new-hire and on-going host training

Review and maintain host manuals and training materials

Observe host employees’ service standards and communicate observations to Management, Partners and Trainers; Assist in developing and implementing necessary plans of action

Assist with maintaining and updating restaurant’s “zoning” procedures

Use proper phone and voicemail etiquette and guidelines

Assist with clearing, cleaning and resetting tables and maintaining restrooms

Sell and accurately account for gift cards

Understand and respond knowledgeably to questions about the restaurant and menu

Follow all steps of service

Understand and follow the food allergy procedure and special orders / restrictions

Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems

Comply with all safety and sanitation guidelines and procedures

Successfully complete alcohol awareness training

Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook

Get along well with others and be a team player

Play Spin Win Brands • Hoffman Estates, IL, USA

Full-time

Quick Apply

With over 85 locations, Dotty's Stella's Place & Shelby's are Chicagoland's Premier Destination for slot and video poker. Our three brands, are neighborhood gathering places for adults to enjoy ...Show more

Last updated: 1 day ago

Sales Executive Action Line

Hilton Grand Vacations • Chicago, IL, US

Full-time

Embark on an exciting journey with Hilton Grand Vacations, a prestigious leader in the Timeshare Vacation industry.In the beautiful area of Chicago, HGV is dedicated to delivering unparalleled vaca...Show more

Last updated: 30+ days ago • Promoted

Host

Yard House • Naperville, IL, US

Full-time

Hosts set the stage for an exceptional dining experience.They’re responsible for greeting Guests with genuine hospitality and professionalism, accurately quoting wait times, seating Guests in a cle...Show more

Last updated: 20 days ago

Host

Stoney River Steakhouse & Grill • Barrington, IL, US

Full-time

Stoney River Steakhouse and Grill is an upscale steakhouse, specializing in hand-cut steaks, fresh seafood selections, signature salads, and house specialties. We strive to provide the highest-quali...Show more

Last updated: 30+ days ago • Promoted

Host

Emmett's Brewing Company • Palatine, IL, US

Full-time

We are looking for a customer-focused Host to join our team! You will be welcoming guests,.You are a natural people person who can quickly build rapport with guests and create a.Detail-oriented and...Show more

Last updated: 30+ days ago • Promoted

Host Staff

The Greggory • South Barrington, IL, USA

Full-time

Quick Apply

Introducing The Greggory, opening in the Arboretum of South Barrington-a new restaurant that reimagines American classics with a blend of warm, heartfelt hospitality. Led by seasoned restaurateurs G...Show more

Last updated: 30+ days ago

Global Distribution Enablement Lead

Wellington Management • Chicago, IL, US

Full-time

Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, draw on a robust body of proprietary research and a collaborative cul...Show more

Last updated: 30+ days ago • Promoted

Host

LongHorn Steakhouse • Portage, IN, US

Full-time

Legendary food and service begins with legendary people.We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opportunities.It takes ...Show more

Last updated: 30+ days ago

Retail Team Lead

Monos • Chicago, IL, US

Full-time

Team Lead For Retail Experience Team.Monos is a Canadian-based, sustainability-focused travel and lifestyle brand, offering premium luggage and travel essentials at accessible prices.Inspired by th...Show more

Last updated: 30+ days ago • Promoted

Host

Olive Garden • Highland, IN, US

Full-time

For this position, pay will be variable by location.See additional job details and benefits below.Our Winning Family Starts With You! . Check out these great benefits!.Flexible schedules to help you...Show more

Last updated: 30+ days ago

Host

The Capital Grille • Lombard, IL, US

Full-time

We cordially invite you to apply.Joining our team provides exceptionally distinctive benefits, including : .Medical, dental and vision coverage. Multiple insurance options, wealth benefits and flexib...Show more

Last updated: 30+ days ago