Talent.com
Team Member
Team MemberRensko Holdings • Pickerington, Ohio, United States, 43147
Team Member

Team Member

Rensko Holdings • Pickerington, Ohio, United States, 43147
30+ days ago
Job type
  • Full-time
Job description

Team Member

The Restaurant Front Team Member is the front line in providing the Exceptional Guest Experience through the delivery of exceptional products and service.

Hospitality & Guest Service

  • Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot / exterior and a clean and inviting dining room
  • Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate
  • Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge
  • Enhances the guest experience by following the S.E.T. Principles : Smile, Eye Contact, Thank You
  • Uses proper procedures to ensure the accuracy of every order for every guest E.g. repeating guest's order when it is presented to them, using H.O.T.R.O.D.S. at drive-thru and marking hot beverage lids
  • Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru
  • Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests' needs
  • Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue
  • Listens carefully to guests and apologizes for the experience in the case of a complaint

Restaurant Operations

  • Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided
  • Prepares all products as required, following the order monitor to ensure the accuracy of every order
  • Communicates showcase and product needs to ensure proper product availability for guests
  • Regularly takes temperatures of the required products and records in the Time & Temperature Log

    • Policies & Procedures

  • Follows all restaurant policies, procedures and standards
  • Maintains the front counter and drive thru area by keeping it clean, organized, stocked and ready for rush periods in the restaurant
  • Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Restaurant Manager or Restaurant Owner

    • Health & Safety

  • Works in compliance with occupational health and safety legislation
  • Knows, understands and follows safe work practices and procedures
  • Uses or wears personal protective equipment or clothing as required
  • Reports all injuries / illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner
  • Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone

    • Postural & Physical Demands Requirements

  • Frequent reaching above waist, chest, and shoulder level, as well as below waist level
  • Frequent to continuous need for manual dexterity of both hands (handling, gripping, fine finger control, etc.)
  • Continuous standing on tiled surfaces for all tasks
  • Ability to stand for long periods of time without a break
  • Frequent hip flexion while walking for all tasks
  • Occasional lifting of boxes of supplies / products weighing from
  • Occasional lifting of milk crates weighing between 5 – 30 lbs. vertically from floor to knuckle height, knuckle to shoulder height, or from fridge to counter height
  • Frequent exposure to cold / below freezing and high heat temperatures (walk-in refrigerator and freezers, ovens)
  • Must be 16 years of age or older.

    • PI2b534224ece0-30511-39165042

    Create a job alert for this search

    Team Member • Pickerington, Ohio, United States, 43147

    Related jobs
    TEAM MEMBER (CASHIER) FT / PT

    TEAM MEMBER (CASHIER) FT / PT

    Englefield • Pataskala, OH, US
    Full-time +1
    For over 60 years, Duchess Team Members have been more than just cashiersthey've been community connectors who ensure customers have everything they need for a smooth day.We're looking for friendly...Show more
    Last updated: 30+ days ago • Promoted
    Shopper Team Member

    Shopper Team Member

    Amazon • Blacklick, OH
    Full-time
    Job Title : Shopper Team Member Employer : Amazon.As a Shopper Team Member at Amazon, you will be responsible for shopping and preparing customer orders for delivery. You will use your knowledge of th...Show more
    Last updated: 27 days ago • Promoted
    3rd Shift Team Member

    3rd Shift Team Member

    Chick-fil-A • Sugar Grove, OH, United States
    Full-time
    Benefits Entry pay varies with availability Every employee earns a 10¢ / hr raise every other month, and will continue to earn those raises until the cap of $17. Performance evaluations 2x a year of...Show more
    Last updated: 17 hours ago • Promoted • New!
    Arby's Team Member

    Arby's Team Member

    PILOT • Marengo, OH, United States
    Full-time +1
    Pay Rates Starting between : $12.Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same.Team memb...Show more
    Last updated: 30+ days ago • Promoted
    Team Member PT Shifts MUST Be Flexible

    Team Member PT Shifts MUST Be Flexible

    Circle K Stores • Reynoldsburg, Ohio, USA
    Part-time
    Store : 8861 E Broad St Reynoldsburg Ohio 43068.Customer Service Representative.We want you to join our team as a Customer Service Representative. If you have the desire to be challenged work in a f...Show more
    Last updated: 19 days ago • Promoted
    Team Lead(02178) 6430 Winchester Blvd

    Team Lead(02178) 6430 Winchester Blvd

    Domino's • Canal Winchester, Ohio, USA
    Full-time
    Our business is growing!! Dominos Pizza is looking for team leads! Earn $13-$14 / hr while working with us as a Team Lead. Dont forget about those growth opportunities! Our team leads can become assis...Show more
    Last updated: 24 days ago • Promoted
    Kitchen Team

    Kitchen Team

    Panda Restaurant Group • New Albany, OH, US
    Full-time
    Join us as a Kitchen Team Associate.We’re looking for friendly team players to cook delicious food while maintaining the highest standards of cleanliness for our guests. Thrive in a safe and support...Show more
    Last updated: 30+ days ago
    Team Member

    Team Member

    4793 Panera Bread Canal Winchester DT • Canal Winchester, OH, US
    Part-time
    Panera Bread is now hiring Restaurant Team Members!.At Panera, you will become part of a team where you will have the opportunity to connect with our amazing guests, impact the bakery-café&r...Show more
    Last updated: 30+ days ago
    Team Member

    Team Member

    Pizza Hut • Lancaster, OH, United States
    Full-time
    Working at Pizza Hut is about making hungry people happy.It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...Show more
    Last updated: 28 days ago
    Customer Service Representative - State Farm Agent Team Member

    Customer Service Representative - State Farm Agent Team Member

    Vonnie McDonald - State Farm Agent • Pickerington, OH, US
    Full-time
    As a Customer Service Representative - State Farm Agent Team Member with Vonnie McDonald - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth o...Show more
    Last updated: 30+ days ago
    Team Member

    Team Member

    Hill FH Holdings LLC • Pickerington, Ohio, United States, 43147
    Full-time
    Show more
    Last updated: 30+ days ago
    Team Member

    Team Member

    Express Wash Hold Co LLC • Pickerington, OH, US
    Full-time
    Ready to turn a job into a career? Join one of the fastest-growing companies in the region, starting at $15.As part of Express Wash Concepts, one of the region’s fastest-growing and award-win...Show more
    Last updated: 30+ days ago
    Team Member

    Team Member

    Rensko Holdings • Reynoldsburg, Ohio, United States, 43068
    Full-time
    The Restaurant Front Team Member is the front line in providing the Exceptional Guest Experience through the delivery of exceptional products and service. Provides important visual cues for guests t...Show more
    Last updated: 30+ days ago
    Event Team Member

    Event Team Member

    Amy Cakes Inc. • Reynoldsburg, OH, US
    Full-time
    At Nothing Bundt Cakes, the Event Team Member sweetens up the place, setting the mood and making a stop at our Bakery Event Tent the best part of the trip. You’ll get to play the 'day make...Show more
    Last updated: 30+ days ago
    Snow Crew Member

    Snow Crew Member

    Yellowstone Landscape • Reynoldsburg, OH, US
    Part-time
    The Snow Crew Member will provide professional snow removal services for our clients.This position is responsible for performing ongoing snow removal tasks during all hours of the day and night in ...Show more
    Last updated: 30+ days ago
    Team Member Part Time

    Team Member Part Time

    Planet Fitness - OH Christie Group • Lancaster, OH, US
    Full-time +1
    Are you somebody that would love to work in a fun, positive, and energetic work environment? Do you like personal development? Do you want to better yourself? Is growing yourself each day important...Show more
    Last updated: 30+ days ago
    Arby's Team Member

    Arby's Team Member

    Pilot Company • Marengo, OH, US
    Full-time +1
    Pay Rates Starting between : $12.Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same.Team memb...Show more
    Last updated: 23 days ago
    Team Member

    Team Member

    Steak 'n Shake Lancaster • Lancaster, OH, US
    Full-time
    STEAK N SHAKE IS HIRING TEAM MEMBERS looking to MAKE A DIFFERENCE!.We have exciting times ahead! What we sell is an experience. We are looking for passionate people with a fun-loving attitude who pr...Show more
    Last updated: 30+ days ago