Fitness Sales and Member Service - Club Pilates

Job Title

Coachella Fitness Concepts Inc. is committed to helping our community live their best lives through affordable, accessible Pilates and yoga classes. We believe everyone deserves the mind-body experience of fitness, creating better health with a focus on core strength, stability and balance. We offer a variety of different class types designed to accommodate students of all levels in a way that is empowering, energizing, and fun. Our methodologies provide a consistent but creative experience for each class type, every time.

Position Overview The successful candidate will assist the Sales Manager with new membership sales, studio operations / cleaning, and membership retention. Our sales and service advisors provide superior customer service while assisting new and current students in class selections, answering membership questions, and handling merchandise purchases. In addition to strong customer service skills, they must have knowledge of basic computer functions, be able to communicate in an effective and efficient way, be team-oriented, and have a drive and passion for sales and service. We expect our team members to be excited about meeting and greeting our customers and be part of building a strong community.

Essential Duties and Responsibilities

Sales

• Execute sales process of lead generation, follow up, and closing the sale.
• Meet and exceed sales goals as established by the General Manager.
• Build relationships and understand a prospect's fitness goals, and present available services to help them achieve goals.
• Conduct studio tours with prospects to build rapport to facilitate sales; book appointments for and follow up after initial class visits.
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the studio.
• Develop selling skills by participating in trainings and company meetings.
• Be knowledgeable about all products, programs and pricing.
• Sell retail items and answer questions about brands.

Membership Retention

Club Operations

Other

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and / or Experience

Required Technical / Other Skills and Abilities

Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Compensation and Perks This position offers a competitive hourly wage and commissions paid on personal membership and retail sales. 401K offered after 1 year of service. There is opportunity for bonus based on performance, and opportunity for growth within the company