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Assistant General Manager
Assistant General ManagerHilton Grand Vacations • New Orleans, LA, US
Assistant General Manager

Assistant General Manager

Hilton Grand Vacations • New Orleans, LA, US
30+ days ago
Job type
  • Full-time
Job description

Assistant General Manager

Join the team at The Marquee in historic New Orleans as an Assistant General Manager. In your role as Assistant General Manager, you will act as a hands-on leader for all operating departments. Your primary responsibility will be to execute the duties of your position in alignment with our service culture, thereby driving the success of our company. As such, it is essential that you possess the necessary expertise and professionalism to ensure that our operations are conducted in an efficient and effective manner.

Why you'll love it here :

  • Day 1 Benefit Eligibility : Excellent health care options, including medical, dental, and vision
  • Recognition Programs and Rewards
  • Travel Discounts Program
  • Outstanding Paid Vacation Program and Paid Sick Days
  • Employee Assistance Program that supports your physical and mental wellbeing
  • 401(k) program with company match
  • Tuition reimbursement programs
  • Employee Stock purchase program
  • Numerous learning and advancement opportunities
  • And more!

What will I be doing?

Financial :

  • Builds and leads Association(s) operating and retail budgets.
  • Develops and maintains cost & labor controls
  • Quality Standards :

  • Conducts daily inspections of units, buildings, and grounds, noting deficiencies of Team Members, contractors and the physical appearance of property.
  • Determines most appropriate and efficient method to address and seek innovative solutions.
  • Monitor daily service levels in customer interactions.
  • Remains alert to potential problems or areas of concern, ensuring appropriate action.
  • Team Development :

  • Coaches, guides, and directs two department leaders (Guest Services and Housekeeping)
  • Counsels direct reports on job-related matters.
  • Guides and advises employees to achieve established goals and objectives.
  • Team Member Engagement and Community Involvement :

  • Leads engagement activities with the community and the region. Champion of the Grand Impact Committee for the property.
  • Lead daily leadership stand up meetings.
  • Participate in department-specific meetings.
  • Lead monthly staff meetings for the Executive Leadership.
  • Lead quarterly team member town hall events & engagement
  • What are we looking for?

  • Ability to work a flexible schedule to include evenings, weekends, and holidays as needed.
  • Bachelor's degree strongly preferred
  • Minimum 5 years of related experience, with a least 5 years of managerial or Director level experience within a hotel or resort environment
  • Hands-on leadership experience of both front of the house and back of the house operations
  • Previous time share experience preferred
  • Experience with Loss and Prevention
  • Business Sense (Finance, Budgeting, Scheduling, Payroll, Projects)
  • We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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    Assistant General Manager • New Orleans, LA, US

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