Strategy Senior Manager | Sales & Commerce | Insurance

Strategy Senior Manager

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution : growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology, and intelligence.

We are looking for an experienced professional with deep growth strategy and front office transformation experience with a focus in the insurance, wealth management, and retirement services sub-industries. Additional experience across other services industries is welcome. Key areas you focus on may include sales (advisor) enablement, go-to-market strategies, direct to consumer growth, lead management, and sales operating model design. You are a problem solver with extensive consulting (preferred) and / or industry experience who is comfortable working in fast-paced, agile environments. You have experience managing executive level client relationships as a trusted advisor, facilitating workshops, developing business recommendations, and building business cases for AI / GenAI. You know how to balance leading your team with contributing to the team's collective work products.

You are passionate about helping clients solve complex growth and customer experience challenges, and supporting them through strategic transformations. You are knowledgeable about the nuances of the financial services industry broadly, and insurance specifically, as well as front-line sales and commerce organizations, and are ready to apply your knowledge to help clients optimize and transform their sales and service solutions. You are experienced with managing executive level client relationships, acting as a trusted advisor, while managing junior team members to deliver high-quality solutions. You are ready to dive deep into problem solving using creative and analytical thinking to transform challenges into opportunities. You are energized by working in an agile, fast-paced environment and are at your best when collaborating with a team. You are familiar with the selling processes and have pitched proposals and solutions to help solve client challenges.

As a Strategy Senior Manager, you will apply your deep expertise in sales and commerce to define and enable front office growth strategies and approaches to help clients achieve top line growth objectives with a focus on sales and channel / distribution. You will deliver on engagements in the following areas :

Thought Leadership

Able to understand client needs, develop proposed solutions, and deliver high-impact initiatives by consulting and partnering with our clients to help them support and transform their sales organizations and advance their position in Insurance. Build client relationships to sustain Accenture's profile as a long-term trusted advisor and partner. Develop unique points of view on customer strategy topics or insurance markets relevant to our clients such as improving client satisfaction, achieving sales and revenue targets, and operational efficiency. Manage and coach junior team members while continuing to grow your own expertise to help Accenture maintain its thought leadership position.

Delivery Execution

Design and execute large scale and complex transformation programs and strategy engagements including current state assessments, target state design, and operating model transformations. Implement business changes that drive industry-specific, functional, and digital operating model transformation. Synthesize overall technology needs by analyzing a wide variety of solutions, selecting the most relevant tools / techniques to meet specific client requirements. Manage implementation engagements (requirements, design, test, deployment, etc.), from client buy-in to planning, budgeting, deliverables, and risk assessment, with heavy client engagement and large delivery teams. Originate, qualify, and close new opportunities for Accenture with our Insurance industry clients, including sales (advisor) enablement, go-to-market strategies, direct to consumer growth, lead management, and sales operating model design. Drive pipeline opportunities from initial idea to contract to implementation, leveraging the best capabilities and offerings across Accenture (Song, Strategy & Consulting, Technology, Operations). Manage performance and profitability of sold deals, and identify opportunities for extension, cross-sell, or up-sell.

Here's what you'll need :

• 8+ years of insurance industry experience, leading transformations specifically in a sales, operations, product, or strategy role. A robust understanding of the insurance industry including market trends and challenges and the regulatory environment, along with familiarity with topic areas such as sales (advisor) enablement, go-to-market strategies, direct to consumer growth, lead management, and sales operating model design, is required.
• 5+ years of experience in strategy consulting, with broad experience in engagement management, business development, and leading complex programs / transformations.
• 2+ year of experience with originating, qualifying, and closing new opportunities including developing sales proposals and / or engaging in business development activities.
• 2+ year of experience with : making strategic recommendations (or decisions) for critical experiences, products, or services of the organization (and / or) managing a P&L or a pipeline of business development opportunities (and / or) providing enterprise level business or technology advisory all the way to c-suite executives - CEO, CTO, COO, and / or CIO.

Bonus points if you have excellent communication (written and spoken) and interpersonal skills, including compelling story telling skills for an executive audience and the ability to interact with diverse stakeholders. You have strong client relationship development and client management skills. You have experience in delivering CRM, CPQ, Lead to Order, Sales Transformation implementations. You have experience working with onshore and offshore delivery teams. You bring an existing network of relationships within the financial services industry at decision-making levels (MD, VP or up). You are familiar with AI, GenAI, or other emerging technologies.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.