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IT Business Systems Analyst, Sr

IT Business Systems Analyst, Sr

MindlanceJuno Beach, FL, United States
30+ days ago
Job type
  • Full-time
Job description

PR : $49.66 / hr

Analyzes business process and practices in an effort to focus the design and implementation of information technology solutions that meet customer needs and business initiatives. Collaborates on an on-going basis with the Programmer / Analysts. Applies advanced analytical skills within functional area.

Job Description : Experience Architect - Quality Excellence

Job Type : Contractor

Overview

  • Client is looking for a forward-thinking and collaborative Experience Architect to join our team.
  • Reporting to the Manager, Experience Architecture, the Experience Architect will act as a liaison between business partners and internal teams to ensure strategic application vision, user experience success, and the development of Human-Centered Design (HCD) delivery process maps.
  • The successful candidate will drive the adoption and delight of systems use by aligning business needs with process solutions.

Key Responsibilities

Apply Process Quality Excellence :

  • Utilize Six Sigma methodologies to identify process improvements and eliminate waste in experience design workflows.
  • Implement data-driven approaches to measure and optimize user experience outcomes.
  • Drive Strategic Application Vision :

  • Collaborate with the Humanity Team : Experience Architecture, Design and Project Success peers and other stakeholders within the organization to shape and drive a proactive strategic application vision.
  • Organizes content and navigation for UX within dual systems
  • Ensure digital strategies align with overall business objectives and user experience goals.
  • Develop and Maintain HCD Delivery Process Maps :

  • Partner with the Humanity Team : Experience Architecture team to create and maintain HCD delivery driven process maps.
  • Ensure the processes are comprehensive, detailed, actionable, and aligned with business client's goals.
  • Ensure Application Adoption and Delight :

  • Focus on delivering an exceptional user experience that delights users and meets business needs.
  • Maps user personas and journeys to align user needs and pain points.
  • Support Tactical Execution and Research :

  • Assist in the execution of discovery and research phases to gather essential insights and feedback.
  • Contribute to client report-outs, ensuring stakeholders are informed and engaged.
  • Deliver Project Accelerators :

  • Support the development and implementation of project accelerators, including ongoing research and business knowledge.
  • Help reduce discovery and design timelines by providing relevant insights and tools.
  • Act as a Liaison to Business Partners :

  • Serve as an advocate to the needs and translate them into digital strategies.
  • Facilitate communication between business partners and internal HumanITy teams to ensure alignment and clarity.
  • Qualifications

  • Bachelor's degree in business, Operations Management, Quality Management, or a related field.
  • Minimum of 5 years of experience in user experience, process improvement, quality management, or a related field.
  • Six Sigma Green Belt certification preferred, with demonstrated experience in process improvement and quality methodologies.
  • Strong understanding of Human-Centered Design (HCD) principles and their application in digital projects.
  • Proven ability to develop and execute digital strategies aligned with business goals.
  • Detail-oriented, analytical, and proactive in identifying and solving problems.
  • Proficiency in digital strategy tools and project management.
  • EEO :

    "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority / Gender / Disability / Religion / LGBTQI / Age / Veterans."

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    Sr System Analyst • Juno Beach, FL, United States

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