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Technical Project Specialist
Technical Project Specialist40HRS New York • New York, NY, US
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Technical Project Specialist

Technical Project Specialist

40HRS New York • New York, NY, US
1 day ago
Job type
  • Full-time
Job description

Job Description

No Agencies or CTC candidates.

Qualifications :

Information Resources Network Operations Center seeks an energetic and highly motivated individual to join its Technology Support group as a Project Specialist.

  • Relevant experience include : Professional experience in Desktop Support, LAN / WAN network support, applications development and software / hardware troubleshooting.
  • Experience in troubleshooting and support of the latest technologies relative to desktop and remote computing, WiFi and wireless computing, mobile field / laptop devices as well as handheld devices and remote access tools.
  • Familiarity with newest technologies regarding collaboration and workflow tools, i.e., Share Point and InfoPath, is preferred.
  • Requires understanding of the various organizations’ business functions in order to assign and ensure the completion of technical support / projects.
  • Maintains a thorough working knowledge of all corporate standard computer software required by the Corporation (i.e., Windows 7 or higher, Microsoft Office 2010 or higher, SCCM, Computer Cost Central, Service Manager).
  • Should have excellent skills in : troubleshooting and problem resolution; interacting with customers in person and on the telephone; verbal and written communications; and root cause analysis.
  • Must possess strong interpersonal and communication skills, focusing on leading others in bringing about change.
  • Must possess strong oral and written communication skills and interpersonal skills, and the ability to interact with all levels of management.
  • The selected candidate must have a Bachelor's Degree preferably in Computer Science with a minimum of five years relevant experience or an Associate’s Degree preferably in Computer Science with a minimum of seven years of relevant experience or a High School Diploma with a minimum of nine years relevant experience.

Physical Requirements :

  • Must have a valid driver’s license
  • Must be able and willing to travel throughout territory as needed
  • Must have the ability to lift / transport all required computer equipment
  • Must be available to be on call and / or participate in off hour emergency response activities as required
  • Must be able to participate in the Company’s emergency management processes and storm plans as required.
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