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Regional Retail Director
Regional Retail DirectorDCM Inc • Hagerstown, MD, US
Regional Retail Director

Regional Retail Director

DCM Inc • Hagerstown, MD, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Growing medical and recreational cannabis manufacturers on the East Coast. Our mission is simple : grow the highest-quality weed at prices everyone can afford.

We're looking for passionate people to join us in our mission to democratize cannabis-or as we like to say, to "Weed the People."

With a dialed-in grow operation and a bold new brand refresh, we're ready to dominate the MD / DC market-and have a little fun while we're at it.

Regional Retail Director

The Regional Retail Director is responsible for overseeing the operations, performance, and compliance of both our Washington, DC and Maryland cannabis retail locations. This role ensures that each store meets or exceeds sales goals, adheres to company policies and state / local cannabis regulations, maintains excellent customer service standards, and develops high-performing leadership teams. The ideal individual has multi-unit retail leadership experience, a passion for the cannabis industry, and a strong understanding of regulatory compliance, team development, and business strategy.

Your role in caring for our company :

The essential functions include, but are not limited to the following :

Store Management & Execution

  • Partner with our Regional Purchasing Manager to source and negotiate with regional vendors and licensed cannabis brands.
  • Build strong relationships with suppliers to secure optimal pricing, priority access to top products, and marketing support.
  • Evaluate product performance and manage the SKU lifecycle.
  • Forecast product demand using sales data, trends, and seasonal factors.
  • Ensure compliance with state and local cannabis purchasing regulations.
  • Develop and implement regional merchandising plans that align with brand standards and drive sell-through.
  • Collaborate with retail operations and marketing teams on promotional calendars, displays, and in-store signage.
  • Regularly audit stores for merchandising consistency and effectiveness.
  • Partner with inventory teams to maintain appropriate stock levels, reduce overstocks, and limit shrinkage.
  • Monitor product turnover and initiate markdowns or promotions as needed.
  • Work with data analysts, store managers, and marketing teams to inform buying decisions and promotional strategies.
  • Provide training and insights to store staff on new product lines and merchandising initiatives.

Community / Smoke Lounge Development & Implementation

  • Lead the planning, development, and launch of community / smoke lounge operations in Washington, DC, in alignment with local laws and company vision.
  • Partner with senior leadership to secure necessary permits and ensure the lounge operates within regulatory guidelines.
  • Collaborate with senior leadership, marketing, and store management to build out the lounge experience, including layout, ambiance, menu offerings, and customer flow.
  • Define and implement SOPs for lounge operations, staffing, guest safety, ventilation, consumption limits, and product tracking.
  • Develop marketing and customer engagement strategies to drive traffic and establish the lounge as a premium brand experience.
  • Track lounge performance metrics (e.g., guest satisfaction, revenue, dwell time) and continuously optimize operations for profitability and customer appeal.
  • Serve as the primary liaison between senior leadership and store management to ensure a seamless and consistent retail-lounge integration.
  • Team Leadership & Performance Analytics

  • Foster a culture of professionalism, guiding teams to achieve optimal results.
  • Understand and own every aspect of the retail team's performance; set targets, drive execution, and hold the team accountable for both individual and team results.
  • Collaborate effectively with the Human Resources Department and appropriate partners to implement and manage the company's policies and procedures.
  • Partner with the Human Resources Department to monitor staff performance, provide timely feedback, along with development goals, assign accountabilities, set objectives, establish priorities, conduct annual performance evaluations, and administer salary adjustments.
  • Retain and develop top performers by understanding individual's motivations and providing actionable feedback.
  • Addresses low performance quickly, compassionately, and in alignment with company policies.
  • Manage employee's scheduling, basic time off requests, performance reviews, etc.
  • All other duties as necessary.

    Qualifications we ask you to have :

  • For legal reasons, all employees need to be at least 21 years of age.
  • You will be asked to pass a Federal and State criminal history background check.
  • We ask that you have a Bachelor's degree in Business Administration or related field.
  • We ask that you have a minimum of five (5) years of experience that demonstrates growth and / or advancement in complexity, difficulty, or level of responsibility.
  • We ask that you have a minimum of seven (7) years of multi-unit retail leadership (cannabis, specialty retail, QSR, or CPG strongly preferred).
  • We ask that you have excellent leadership skills, with steadfast resolve, personal integrity, and business acumen.
  • Ability to travel regularly between Washington, DC and Maryland.
  • Additional skills which will help you excel in your role :

  • A passion for the cannabis culture.
  • Strong decision making and problem solving skills.
  • Strong attention to detail.
  • Excel at strategic thinking.
  • Excellent listening, negotiation, and presentation skills.
  • Excellent verbal and written communications skills.
  • Excellent customer service.
  • Ability to effectively manage, lead and supervise a multidisciplinary team.
  • Ability to foster collaboration, be a team player, though also independent and self-motivated.
  • Coachable and can take full ownership of personal development, regularly soliciting feedback from teammates including those supervising, colleagues, and supervisor / s.
  • Flexibility understanding priorities may shift due to sales strategies.
  • Ability to work at a fast pace in a high production environment!
  • Comply with all HR policies including confidentiality and non-disclosure.
  • Maintain open communication with the management team and other co-workers.
  • Strong work ethic, integrity, and desire to be accountable, transparent and proactive
  • Work Schedule / Location :

  • On-site three (3) days per week in Maryland, and two (2) in Washington, DC but could change contingent on operation demands.
  • Please make sure you are willing and able to perform the following :

    Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the functions.

  • While performing the duties of this position, you will be regularly asked to talk or hear.
  • You will frequently use your hands or fingers to handle or feel objects, tools, or controls.
  • Occasionally, you will need to stand / walk / sit, and reach with hands and arms.
  • You will be asked to occasionally lift and / or move up to 50 pounds.
  • Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
  • The noise level in the work environment is usually low to moderate.
  • Our Benefits

  • Health Insurance : Medical, Dental & Vision
  • Employee Assistance Plan
  • Short-Term Disability
  • Life Insurance AD&D
  • 401K
  • DCM Product / Merch Discounts
  • Paid Time Off
  • Competitive pay
  • Industry Discounts
  • Discretionary Bonus
  • Equal Opportunity and Affirmative Action

    DCM Inc. is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. DCM Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at DCM Inc. are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and / or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. DCM Inc. will not tolerate discrimination or harassment based on any of these characteristics.

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    Regional Director • Hagerstown, MD, US

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