Express Manager Position Overview:
Scott Clark Honda is a state-of-the-art 54 service stall, high volume facility. This position is responsible for the supervising, performance, coaching, development, and growth of our Express(Lube Tech) department. The Express Manager serves as an automotive maintenance expert, trusted customer service liaison, and true coach/mentor to the Express team members. As such, we are looking for an experienced technician for this role.
Daily Duties:
· Ensure staffing and scheduling meets the needs of our business.
· Work with team members to provide a thorough and accurate multi-point inspection on every vehicle.
· Coach Express Technicians on quick-lube process, proper maintenance procedure, and best practices.
· Mentor Level 2 Express Techs on technical competency with Honda Diagnostic System(HDS) computer program, practical application of diagnostic procedures, and proper repair procedures to prepare them for advancement.
· Oversight of daily tasks including employee test completion, area cleaning, next day preparation, tool inspection, etc.
· Work with service advisors to ensure their understanding of recommendations, as well as speak to customers when needed.
In addition to these responsibilities, this position will play a vital role in succession planning and strategy. You will work closely with the Shop Foreman and Service Director to set and track goals, ensure departmental efficiency/speed/accuracy, and provide vital insight for future growth. We are looking for someone that is hungry to learn and grow as a manager, and passionate about developing and mentoring others.
Job Type: Full-time
Salary: $50,000.00 - $70,000.00 per year
Benefits:
Experience level:
Shift:
Weekly day range:
Ability to commute/relocate:
Experience:
Work Location: In person
Automotive Express Department Manager • Charlotte, NC, US
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