Customer Service Rep
Job Duties :
- Operate all equipment
- Stock ingredients from delivery area to storage, work area, walk-in cooler
- Prepare products
- Receive and process telephone orders
- Take inventory
- Complete associated paperwork
- Clean equipment and facility approximately daily
Communication Skills :
Ability to comprehend and give correct written instructionAbility to communicate verbally with customers and co-workers to process orders both over the phone and in personEssential Skills :
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)Ability to make correct changeVerbal, written, and telephone skills to take and process ordersMotor coordination between eyes and hands / fingers to rapidly and accurately make precise movement with speedAbility to enter orders using a computer keyboard or touch screenStanding most tasks are performed from a standing positionWalking surfaces include ceramic tile or brick with linoleum in some food process areasHeight of work surfaces is between 36 and 48Walking is generally in short distances for short periodsSitting paper work is normally completed in an office at a desk or tableLifting bulk product deliveries are made twice a week or more and are unloaded by team members using hand trucksDeliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimension of up to 3' X 1.5'Cases are usually lifted from the floor and stocked onto shelves up to 72 highLarge cans, weighing 3 pounds 7 ounces are carried from the work station to storage shelvesOccasionally pizza sauce weighing 30 pounds are carried from the storage area to the front of the storeTray of pizza dough are carried two at a time over short distances, and weighing about 12 pounds per trayClimbing team members must infrequently navigate stairs or climb a ladder to change light bulbs, or clean ovens; wash wallsStooping / bending forward bending at the waist is necessary at the pizza prep tableToe room is present, but workers are unable to flex at the knee while standing at this positionDuration of this position is about 30 to 45 seconds at one time, repeated continuously during the dayForward bending is also present at the front counter and when stocking ingredientsCrouching / squatting performed occasionally to stock shelves and to clean low areasReaching performed continuously up and down and forwardWorkers reach above 72 occasionally to turn on / off controls, and lift and lower objects to and from shelvesWorks reaching down to perform such tasks as scooping corn meal from the barrel or washing dishesWorkers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering the phonesHand tasks hand-eye coordination is essentialUse of both hands is continuous during the dayFrequently activities require use of both handsShaping pizza dough requires both hands and a forceful use of forearms and wristsWorkers must manipulate a pizza peel when removing pizza from the oven and when folding cardboard boxesFrequent and / or forceful pinching is required in the folding of boxesTeam member must be able to grasp cans, phones, the pizza cutter, and pizza peel, and boxesTool and equipment team member may be required to utilize pens, computer, telephones, calculator, pizza cutters, and pizza peelsAdditional Information
All your information will be kept confidential according to EEO guidelines.
This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and / or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.