Accounts Receivable Clerk

Title: Accounts Receivable Clerk II
Location: 5505 West Parmer Lane, Bldg 6, PL06 Austin, TX 78727
Duration: 12+ Months Contract
Pay Rate: 21.00/hr
Hybrid schedule - 3 days onsite
Description:
Global Business Solutions organization (GBS) is seeking a strong Accounts Receivables Specialist that will be responsible for administering and carrying out company credit policies and procedures. This role includes portfolio management requiring customer contact to ensure timely payment and prevent accounts from going overdue. Analysis of customers account status and payment history is used to evaluate risk, identify trends, and help assess the accurate credit limits. You will be required to perform account reconciliations by interacting with all levels of business partners and investigating and/or reconciling customer post audit claims.

You will work on problems of diverse scope, from price discrepancy to proof of delivery issues to potential fraud, where analysis of data requires evaluation of identifiable factors such as customer and reporting. One should demonstrate good judgment in selecting various methods of data analysis, including historical customer data, contract review, and comparative analysis, and choosing techniques for obtaining solutions such as future contract amendments and operational improvements.

Skills:
4+ years of related experience required
SAP and advanced Excel experience a plus
Strong understanding of the accounts receivable function is required; including reconciliation and post audit requests
Strong customer service skills
Excellent interpersonal skills, both written and oral
Excellent conflict and negotiation skills
Ability to handle multiple projects/tasks, follow established procedures, and work well both independently and in a team environment
Experience in corporate collections and reconciliations
Microsoft Excel proficiency required

Responsibilities:
- Respond to inquiries from internal and external customers, via email and phone within a 24-48 window
- Ability to work cross functionally within team and with other departments
- Resolve outstanding invoice and reconciliation issues on past due accounts
- Actively lead portfolio by identifying potential issues before they roll past due, utilizing resources and tools available
- Responsible for reconciling accounts with large volume of transactions
- Lead accounts within credit limit, escalating internally and externally as needed
- Release orders based on credit availability and risk
- Maintain SAP by entering, updating, and retrieving data, as well as formatting and generating reports from SAP into Excel
- Prepare outstanding accounts statements and gather reference documentation to identify issues
- Provide administrative support in the collections process
- Consistently meet monthly and quarterly metrics on portfolio
- Monitor and communicate credit concerns to management and the Credit Team
- Communicate effectively with customers on a timely basis