Housing Specialist- Remote

Housing Specialist- Remote

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance

Primary Purpose

Booking and extending Airbnb reservations in a quick and timely manner is essential. A strong sense of urgency is required, as this is a fast-paced role. Organization is also key, as the position involves managing a high volume of requests.

Essential Functions and Responsibilities

• Acts as liaison for payment-related concerns between carriers and Property Repair Solutions internal payment team.
• Assists with research, review and resolution of carrier issues / concerns. Communicates and coordinates resolution to all relevant parties.
• Assist payment team and other participants with following procedures and practices to avoid future question or delays in funding process
• Works with contractors to provide accurate documentation required by carriers in an effort to improve and expedite funding process.
• Researches and addresses IT issues affecting Carrier funding process.
• Interacts frequently with various departments within the organization, as well as carrier adjusters, carrier supervisors and outside contractors.
• Maintains effective relationships with insurance carriers as well as across multiple lines of business and assists with reporting needs.

Additional Functions and Responsibilities

Qualifications

Education & Licensing

Bachelor's degree or equivalent from an accredited college or university preferred.

Experience

Four (4) years of experience in claims processing or related business experience, or equivalent combination of education and experience required. Insurance or finance industry experience preferred.

Skills & Knowledge

Working knowledge of billing and reconciliation systems, claim systems, financial services, and insurance products

Excellent oral and written communication, including presentation skills

PC literate, including Microsoft Office products

Excellent analytical and interpretive skills, including efficient use of MS Excel

Excellent problem solving and resolution skills

Strong organizational skills

Ability to maintain confidentiality

Ability to work in a team environment

Ability to meet or exceed Performance Competencies

Work Environment

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental : Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical : Computer keyboarding, travel as required

Auditory / Visual : Hearing, vision and talking