Job Description
Job Description
Description : Who We Are :
Burrachos is a family-owned, fast-casual restaurant serving fresh, flavorful Mexican food with a side of hospitality. After 19 years of success built on strong teams, community support, and customer loyalty, our mission goes beyond great food. We're here to create positive connections, one dish at a time!
The Role :
A Shift Lead provides energetic and enthusiastic support and leadership for the restaurant's daily operations. The Shift Lead is responsible for promoting excellent customer service and directing the work of our great team members.
What A Day In The Life Looks Like :
- Prepare food orders
- Prep / cook food when needed
- Enter customer sales, accept payments, and provide change when needed
- Handle and resolve customer concerns with professionalism
- Maintain restaurant cleanliness
- Engage with customers
- Answer customer questions
- Lead and help train team members to deliver excellent customer service
- Assist with catering as needed, including taking phone orders, delivering, and working off-site at catering events
Current Open Shifts :
Looking for open availabilityWhat you'll bring to the team :
Excellent communicationDependabilityBe at least 18 years oldHave at least 3 months of experience working in a restaurant / customer serviceAbility to work in a fast-paced environmentEnthusiastic and friendly attitudePassion and willingness to train our great teamValid driver’s license with a clean driving recordBenefits :
Shift Lead : Base Pay + Tip Incentives currently averaging over $20.00 / hourShift Premium! Friday-SundayFREE Food! You get a free meal with every shift workedDiscounts! When you aren’t working, you AND your guests get discounts on our fabulously fresh foodFlexible Schedule! Helping you balance other important life commitments, such as family or schoolWill pay for SERV Safe CertificateBurrachos is an Equal Opportunity Employer Requirements :