Customer Service Representative

Description

Job Summary Details :

Customer Service Representative will rotate on a shift basis between the positions of Entry Lanes Exit Lanes Cashier Ambassador and Field. Responsibilities vary based on position facility and PARCS system. Responsibilities may include other duties as assigned.

Payrate : $23.00 per hour.

The pay listed is the hourly rate for this position. A specific offer will vary based on applicantsexperience skills abilities geographic locationand alignment with market data.

HOURS : 22 : 00PM - 06 : 45AM / 23 : 30 PM - 08 : 15 AM

DAYS OFF : FRIDAY / SATURDAYS

Benefit Information :

ABM offers a comprehensive benefits package. For information about ABMs benefits visit ABM 2025 Employee Benefits Front Line Team Members (Programa de Beneficios de ABM)

General Job Description :

• Customer Service Representative will rotate on a shift basis between the positions of Entry Lanes Exit Lanes Cashier Ambassador and Field.
• Responsibilities vary based on position facility and PARCS system.
• Responsibilities may include other duties as assigned.

General Requirements

A good job for someone just entering the workforce or returning to the workforce with limited experience and education.

Military and veteran friendly employer veterans and candidates with military experience encouraged to apply.

Benefit Information :

ABM offers a comprehensive benefits package. For information about ABMs benefits visit ABM Employee Benefits Front Line Team Members (Programa de Beneficios de ABM)

Basic Qualifications :

Must be 18 years of age or older

No high school diploma GED or college degree required

No experience required and on the job training provided

Preferred Qualifications :

One (1) year of customer service or similar work experience preferred

Responsibilities :

Act as a Welcome Ambassador for arriving passengers

Greet and engage with passengers in and around the terminal area to offer informational assistance

Communicate effectively with passengers regarding airport and airline services available

Assist the Airline Passenger Assistant (aka Wheelchair Agent) with transporting passengers in wheelchairs to and from flights

Escort unaccompanied minors

Assist with baggage as required

Monitor and enforce carry-on baggage size requirements

Coordinate passenger lines at check-in to ensure a smooth orderly and efficient flow of passengers during peak times

Provide assistance to passengers using kiosks to check-in

Assist the Aircraft Cabin Agent (aka Aircraft Cleaner) with the grooming of aircrafts to maintain a clean and elevated inflight experience for passengers

Transfer and distribute wheelchairs as needed

Alert maintenance employees about malfunctioning restrooms elevators or other equipment.

Report hazards and incidents encountered in daily operation

Follow safety precautions at all times

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code : 88H 88M 88N LS 0431 2T2X1

Required Experience :

Unclear Seniority

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Employment Type : Full-Time

Experience : years

Vacancy : 1