Healthcare Customer Service Representative

A company is looking for a Healthcare Customer Service Representative.

Key Responsibilities

Make outbound calls to patients, members, and customers for appointment scheduling and healthcare assessments

Assist members and patients with benefits and insurance information through welcome calls

Conduct surveys and outreach to enhance patient healthcare experiences

Required Qualifications

High School Diploma or General Education Degree (GED) required

Strong computer experience, including data entry and screen navigation

Experience with Microsoft Outlook and Word

Ability to adhere to daily schedules and duties

Must provide two monitors at least 22 inches with HDMI and Display ports