Sr. Teller (Ala Moana)- Territorial Savings

Join to apply for the Sr. Teller (Ala Moana) role at Bank of Hope

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Join to apply for the Sr. Teller (Ala Moana) role at Bank of Hope

• Provide excellent customer service by assisting with inquiries, resolving issues, and ensuring a welcoming environment for all customers.
• Act as a role model for team members by demonstrating professionalism, efficiency, and a customer-first attitude.
• Serve as a point of escalation for complex customer issues, working with other departments to resolve them effectively.
• Educate customers about bank products and services, identifying opportunities to cross-sell or upsell based on their needs.
• Mentor and train less experienced tellers, offering guidance on customer service standards, cash-handling accuracy, and operational procedures.

Customer Service & Leadership

Transaction Processing & Oversight

Operational Support

Team Collaboration & Development

Job Qualifications / Requirements

Education / Credentials

Prior Experience

Skills

The salary range for this full-time position is $19.24 Hourly - $23.50 Hourly + bonus + benefits

Salary ranges are determined based on qualifications, level, and location

Exact compensation may vary based on your skills and experience.

Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Finance and Sales

Industries

Banking

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