Talent.com
Store Protection Specialist
Store Protection SpecialistRoss Stores • Daly City, CA, US
No longer accepting applications
Store Protection Specialist

Store Protection Specialist

Ross Stores • Daly City, CA, US
30+ days ago
Job type
  • Full-time
Job description

Store Protection Specialist

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose

This position provides a visible presence at the Store entrances / exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating "command" presence in a Company issued vest / required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure.

Essential Functions

  • Maintaining Safe & Secure Environment :
  • Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.
  • Provides visible "command" presence, including prominent greetings with eye contact, at Store entrances / exits and on sales floor in a Company issued vest / required black attire, monitoring for potential safety issues.
  • Removes clutter and ensures safe, clear egress to emergency exits.
  • Developing Great Teams & Partnerships :
  • Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.
  • Treats all Customers and Associates with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.
  • Other duties as assigned to support Loss Prevention initiatives.
  • Personal and Store Brand :
  • Represents and supports the Company brand at all times.
  • Maintains a professional appearance, in accordance with Company dress code.
  • Mitigating Theft; Fraud :
  • Monitors entrances / exits as well as sales floor for potential theft by identifying suspicious behavior.
  • Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.
  • Adheres to Company policy for external theft response.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
  • Minimizing Operational Shortage :
  • Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.
  • Observes and validates proper checkout procedures for Customers and Associates.
  • Competencies :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and Special Skills Required :

  • High School education or equivalent required, AA degree preferred.
  • One year retail supervisor experience or similar training preferred.
  • One year loss prevention / security training preferred.
  • Active Security Guard License preferred.
  • Ability to work effectively in a fast-paced environment.
  • Strong communication skills.
  • Demonstrated ability to build and maintain relationships with the Store team.
  • Excellent Customer service skills.
  • Proven ability to effectively resolve conflict.
  • Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and / or drug and alcohol testing.
  • Physical Requirements / ADA :

  • Consistent timeliness and regular attendance.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Must be able to raise or lower objects more than 25 lbs. from one level to another (includes upward pulling).
  • Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).
  • Certain assignments may require other qualifications and skills.
  • Supervisory Responsibilities :

    None

    Disclaimer :

    This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. The base pay range for this role is $17.50 - $18.00. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

    Create a job alert for this search

    Store Protection Specialist • Daly City, CA, US

    Related jobs
    Asset Protection Lead

    Asset Protection Lead

    Macy’s • San Jose, CA, US
    Full-time +1
    Macy’s is more than just a store.One that’s captured the hearts and minds of America for more than 160 years.A story about innovations and traditions…about inspiring stores and irresistible product...Show more
    Last updated: 19 days ago • Promoted
    Store Protection Specialist

    Store Protection Specialist

    Ross Stores • San Rafael, CA, US
    Full-time
    Our values start with our people, join a team that values you!.Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth...Show more
    Last updated: 30+ days ago • Promoted
    Seasonal Asset Protection Security Guard, Serramonte

    Seasonal Asset Protection Security Guard, Serramonte

    Macy's • Daly City, CA, United States
    Full-time +1
    Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions. Macy's 4th of July Fireworks, and the wonder of...Show more
    Last updated: 30+ days ago • Promoted
    Public Figure Protection / Executive Protection Team Lead

    Public Figure Protection / Executive Protection Team Lead

    Gavin de Becker & Associates • Menlo Park, CA, US
    Full-time
    Public Figure Protection / Executive Protection Team Lead.Gavin de Becker & Associates (GDBA) protects the world's most influential and at-risk public figures. Founded in 1978 by 3-time Presidential...Show more
    Last updated: 30+ days ago • Promoted
    United States Border Patrol Agent

    United States Border Patrol Agent

    U.S. Customs and Border Protection • Montara, CA, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 2 days ago • Promoted
    Asset Protection Partner

    Asset Protection Partner

    Sephora USA, Inc • San Francisco, CA, United States
    Full-time +1
    Powell Street, San Francisco, CA 94102, United States (US).Sephora’s assets and support a safe, inclusive environment for clients and employees. Working with store leaders and the District Asset Pro...Show more
    Last updated: 15 days ago • Promoted
    Store Loss Prevention Manager

    Store Loss Prevention Manager

    Dick's Sporting Goods • Milpitas, CA, US
    Full-time
    At DICK'S Sporting Goods, we believe in how positively sports can change lives.On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes...Show more
    Last updated: 18 days ago • Promoted
    Border Patrol Agent

    Border Patrol Agent

    U.S. Customs and Border Protection • Montara, CA, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 2 days ago • Promoted
    Store Assets Protection Executive Intern (Store Leadership Intern) - Greater Bay Area, California (Starting Summer 2026)

    Store Assets Protection Executive Intern (Store Leadership Intern) - Greater Bay Area, California (Starting Summer 2026)

    Target • San Jose, CA, US
    Part-time
    Pay is based on several factors which vary based on position.These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Tar...Show more
    Last updated: 23 hours ago • Promoted
    Geek Squad Agent (Retail Store)

    Geek Squad Agent (Retail Store)

    Best Buy • Dublin, CA, US
    Part-time
    As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store.We&rsquo...Show more
    Last updated: 1 day ago • Promoted
    Security Specialist - Veterans Preferred

    Security Specialist - Veterans Preferred

    Gavin de Becker & Associates • Menlo Park, CA, US
    Full-time
    Security Specialist - Veterans Preferred.Gavin de Becker & Associates (GDBA) protects the world's most influential and at-risk public figures. Founded in 1978 by 3-time Presidential appointee, Gavin...Show more
    Last updated: 30+ days ago • Promoted
    Asset Protection Specialist

    Asset Protection Specialist

    Home Depot (Retail) • San Jose, CA, US
    Full-time
    Location : 1861 - SAN JOSE (CA).The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compl...Show more
    Last updated: 30+ days ago • Promoted
    Asset Protection - Agent - Serramonte Center Rack

    Asset Protection - Agent - Serramonte Center Rack

    California Staffing • Daly City, CA, US
    Full-time
    Asset Protection (AP) team's function is to keep our customers, teams, and brands safe.AP partners with the store Emergency Response Team (ERT) to prepare for, respond to, and recover from a variet...Show more
    Last updated: 3 days ago • Promoted
    Manager, Asset Protection

    Manager, Asset Protection

    Macy's • Palo Alto, CA, United States
    Full-time
    Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions. Macy's 4th of July Fireworks, and the wonder of...Show more
    Last updated: 12 days ago • Promoted
    U.S. Border Patrol Agent

    U.S. Border Patrol Agent

    U.S. Customs and Border Protection • Moss Beach, CA, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 2 days ago • Promoted
    Border Patrol Agent - Experienced (GL9 / GS11)

    Border Patrol Agent - Experienced (GL9 / GS11)

    U.S. Customs and Border Protection • Moss Beach, CA, US
    Full-time
    Check out these higher-salaried federal law enforcement opportunities with the U.Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premi...Show more
    Last updated: 2 days ago • Promoted
    Asset Protection Partner

    Asset Protection Partner

    LVMH Group • San Francisco, CA, United States
    Full-time +1
    Powell Street, San Francisco, CA 94102, United States.Sephora’s assets and support a safe, inclusive environment for clients and employees. Working with store leaders and the District Asset Protecti...Show more
    Last updated: 16 days ago • Promoted
    Asset Protection - Agent - Serramonte Center Rack

    Asset Protection - Agent - Serramonte Center Rack

    Nordstrom • Daly City, CA, US
    Full-time
    The Asset Protection (AP) team's function is to keep our customers, teams, and brands safe.AP partners with the store Emergency Response Team (ERT) to prepare for, respond to, and recover from a va...Show more
    Last updated: 8 days ago • Promoted