Talent.com
Medical Front Desk Supervisor
Medical Front Desk SupervisorComplete Care • Auburndale, FL, US
Medical Front Desk Supervisor

Medical Front Desk Supervisor

Complete Care • Auburndale, FL, US
23 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Are you ready to embark on a rewarding career where you make a positive impact on people's lives every day?

Look no further!

Complete Care is seeking a dynamic and passionate individual to join our team as a Front Desk Supervisor.

If you thrive in a fast-paced environment, possess excellent communication skills, and are dedicated to providing top-notch patient care, we want to hear from you!

Why Choose Us :

  • As a Front Desk Supervisor, you'll be at the forefront of ensuring our patients receive the highest level of care.
  • The Front Desk Supervisor is a key administrative position responsible for overseeing the daily operations of the front desk in the clinic and assist the Clinic Manager as needed and being the direct report in their absence.
  • This role involves a combination of managerial, administrative, and customer service responsibilities, with a primary focus on ensuring the efficient and successful functioning of the office guided from the front desk location.

What You Can Expect :

  • Greet and assist patients, visitors, and staff in a professional and friendly manner.
  • Coordinate patient check-in and check-out processes.
  • Manage appointment scheduling, patient compliance to their appointments and scheduling productivity per appointment availability ensuring optimal utilization of the clinic’s schedules.
  • Answer and route phone calls, addressing inquiries and providing information.
  • Highly focused on patient outcomes and coordination of patient care, ensuring patients are compliant with following through with their care plans.
  • Address all patient concerns and complaints, resolving issues promptly and effectively.
  • Handle or direct any billing, legal representative, or insurance-related inquiries.
  • Ensure the highest standard of customer service and patient satisfaction.
  • Facility Appearance : Maintain the cleanliness and organization of the lobby and front office area to create a welcoming environment.
  • Bathrooms, trash, coffee station, water station, etc.
  • Oversee patient compliance and confirmation processes.
  • Complete and present timely data analysis on Kept Promise Indicators (KPI), patient care, patient outcomes, and other relevant metrics.
  • Hire, Supervise, and Train all front desk staff in the clinic on the front desk responsibilities, ensuring adherence to all office policies and procedures.
  • Manage schedules and time clocks for all hourly employees working at the front desk in the clinic.
  • Conduct routine performance evaluations and provide constructive feedback with front desk staff in the clinic.
  • Foster a positive and collaborative work environment.
  • Hold weekly meetings to review all data with your front desk staff and identify / discuss strategies and opportunities for improvement.
  • Implement and maintain efficient office workflows and processes.
  • Consistently work to identify areas of opportunity or improvement in office’s front desk processes.
  • Oversee management and inventory of office supplies and medical supplies, ensuring adequate stock levels.
  • Oversee and manage all Electronic Health Records (EHR) and other software packages (Salesforce, SharePoint, Etc.) information for accuracy and completeness.
  • Consistently keep front desk staff informed about all policy changes, updates, and important announcements ensuring accuracy and understanding.
  • Assist the overall Clinic Manager to ensure compliance with healthcare regulations and standards (AHCA, HIPAA, etc..).
  • Collaborate with your Clinic Manager, Regional Operations Manager (ROM) and Business Development Representative (BDR) to conduct regular audits and address any issues related to the success of your patients.
  • Qualities We Value :

  • Strong organizational and multitasking abilities.
  • Excellent interpersonal and communication skills.
  • Proficiency in office software and electronic health record (EHR) systems.
  • Leadership and supervisory skills.
  • Must demonstrate consistent professional conduct and meticulous attention to detail.
  • Must possess excellent verbal and written communication skills.
  • Hours of Operation :

  • Monday : 8 : 00 AM-6 : 00 PM       Tuesday : 9 : 00 AM- 7 : 00 PM    Wednesday : 8 : 00 AM-4 : 00 PM    Thursday : 12 : 30 PM-7 : 00 PM    Friday : 7 : 00 AM-5 : 00 PM If you're ready to be part of a team that values compassion, professionalism, and excellence in patient care, Complete Care is the place for you!
  • Join us in making a difference in the lives of our patients.
  • At Complete Care, we take pride in providing equal employment opportunities to everyone regardless of their race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability.
  • PM20 Powered by JazzHR
  • Create a job alert for this search

    Front Desk Supervisor • Auburndale, FL, US

    Related jobs
    Front Desk Supervisor

    Front Desk Supervisor

    Star Island Management Corp • Kissimmee, FL, US
    Full-time
    This position is primarily responsible for the overall supervision and coordination of activities of front desk agents and front desk night auditors. Core duties and responsibilities include the fol...Show more
    Last updated: 30+ days ago • Promoted
    Medical Front Desk-Plant City-Spanish speaking Required

    Medical Front Desk-Plant City-Spanish speaking Required

    ENT and Allergy of FL. • Plant City, FL, USA
    Full-time
    Quick Apply
    Florida ENT and Allergy, a division of ENT and Allergy Associates of Florida is currently seeking a Medical Receptionist for a full-time position at our Plant City office.Our practice provides comp...Show more
    Last updated: 8 days ago
    General Dentist - St.Cloud, Florida

    General Dentist - St.Cloud, Florida

    Canoe Creek Family Dental • Saint Cloud, FL, US
    Full-time
    General Dentist Opportunity in St.At Canoe Creek Family Dental, we take pride in offering a unique dental experience that is tailor-made for the community we serve. As a distinguished member of the ...Show more
    Last updated: 28 days ago • Promoted
    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    U.S. Customs and Border Protection • Indian Lake Estates, FL, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 2 hours ago • Promoted • New!
    Orthodontic Dental Assistant

    Orthodontic Dental Assistant

    Sage Dental • Crystal Springs, FL, US
    Part-time
    Sage Dental is seeking a Traveling Orthodontic Assistant to join our team in Tampa!.Sage Dental is the leading Dental Support Organization (DSO) in the Southeast, and we are continuing to grow! At ...Show more
    Last updated: 2 days ago • Promoted
    Earn Money Playing Games, Answering Surveys & Testing Apps

    Earn Money Playing Games, Answering Surveys & Testing Apps

    AttaPoll • Poinciana, FL, US
    Full-time
    Get paid to answer surveys, play games, test apps, and do tasks.Make extra money on your phone and instantly cash out to PayPal, Revolut, or with gift cards from $3.Show more
    Last updated: 1 day ago • Promoted
    Earn Cash From Taking Surveys Online

    Earn Cash From Taking Surveys Online

    Earn Haus • Poinciana, FL, US
    Full-time +1
    Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion. You will help influence brand decisions on se...Show more
    Last updated: 2 days ago • Promoted
    Looking for the ultimate side hustle?

    Looking for the ultimate side hustle?

    Survey Authority • Poinciana, FL, US
    Full-time
    Earn cash by matching with real companies that pay you for your opinions.Show more
    Last updated: 2 days ago • Promoted
    Survey Taker : Earn up to $25 per survey (Remote)

    Survey Taker : Earn up to $25 per survey (Remote)

    Earn Haus • Poinciana, FL, US
    Remote
    Full-time +1
    Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion. You will help influence brand decisions on se...Show more
    Last updated: 2 days ago • Promoted
    Combat Medic Specialist

    Combat Medic Specialist

    United States Army • Lakeland, FL, United States
    Part-time +1
    Medic Job Overview : Jumpstart your medical career! As an Army Medic, you are the front line in delivering life-saving emergency medical services to individuals in need. This dynamic and challenging ...Show more
    Last updated: 30+ days ago • Promoted
    Front Desk / Technician

    Front Desk / Technician

    Optical Outlets • Lakeland, FL, US
    Full-time
    The primary function of this role is assisting patients of Optical Outlets while supporting the Doctor and Office Manager to ensure excellent patient flow. Attract and retain customers by providing ...Show more
    Last updated: 30+ days ago • Promoted
    Complete Online Surveys For Cash (Up to $25 / per)

    Complete Online Surveys For Cash (Up to $25 / per)

    Earn Haus • Poinciana, FL, US
    Full-time +1
    Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion. You will help influence brand decisions on se...Show more
    Last updated: 2 days ago • Promoted
    Online Survey Participant : Work Remote and Earn Up To $25 Per Survey

    Online Survey Participant : Work Remote and Earn Up To $25 Per Survey

    Earn Haus • Poinciana, FL, US
    Remote
    Full-time +1
    Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion. You will help influence brand decisions on se...Show more
    Last updated: 2 days ago • Promoted
    Front Desk

    Front Desk

    Mindful Behavioral Healthcare • Kissimmee, FL, USA
    Full-time
    Quick Apply
    Helps patients and providers by providing clinical information, services and assistance.Serves patients by greeting and helping them in a professional and courteous manner; scheduling appointments;...Show more
    Last updated: 30+ days ago
    General Dentist

    General Dentist

    Sage Dental • Fort Meade, FL, US
    Part-time
    Sage Dental is the leading Dental Support Organization (DSO) in the Southeast, and we are continuing to grow! At Sage, people are at the core of everything we do. We are looking for dynamic and tale...Show more
    Last updated: 2 days ago • Promoted
    Endodontist

    Endodontist

    Sage Dental • Crystal Springs, FL, US
    Part-time
    Up to $15k Sign-on bonus plus up to 55% of production! NO fees for support staff or materials.Sage Dental is the leading Dental Support Organization (DSO) in the Southeast, and we are continuing to...Show more
    Last updated: 2 days ago • Promoted
    Fully Remote Survey Participant

    Fully Remote Survey Participant

    Prime Insights • Poinciana, FL, US
    Remote
    Full-time
    Join thousands of members already earning with top-paying surveys and offers.Get started today and enjoy competitive rewards, fast payouts with no waiting periods, and the flexibility to participat...Show more
    Last updated: 2 days ago • Promoted
    General Dentist - Winter Haven, Florida

    General Dentist - Winter Haven, Florida

    Mirror Terrace Dental Care • Winter Haven, FL, US
    Full-time
    General Dentist- Winter Haven, Florida.Mirror Terrace Dental Care is looking for an Experienced General Dentist to join our team!. At, Mirror Terrace Dental Care we take pride in offering a unique d...Show more
    Last updated: 30+ days ago • Promoted