Senior Manager, Growth – Expert Contributor Experience

About the Role

We are looking for a

growth-oriented strategy and operations leader

to own and scale the

expert contributor conversion and experience

at Snorkel. This role is foundational to the success of our rapidly growing Data-as-a-Service (DaaS) business, where contributor supply is core to delivering for our customers.

As the

owner of the expert contributor journey , you will define the strategy, metrics, and operating model that ensure contributors convert, engage, and thrive on our platform. You’ll identify gaps in the funnel, work cross-functionally and externally to close them, and scale processes and programs that strengthen our network. This is a highly entrepreneurial role where you will directly shape the growth engine for the DaaS business.

What You’ll Do

Own the Contributor Funnel : Define and manage the full journey—from initial acquisition through conversion, onboarding, engagement, and retention.

Set the Right Metrics : Establish KPIs and dashboards that measure contributor conversion, funnel health, quality, and satisfaction. Use data to prioritize initiatives and track progress.

Identify & Solve Gaps : Diagnose bottlenecks or friction points in the contributor experience; lead cross-functional efforts with Ops, Product, Growth, and external stakeholders to resolve them.

Develop Strategy for Network Growth : Design and execute strategies to grow our contributor base sustainably, balancing demand for expertise with supply availability.

Build Contributor Programs : Launch and scale initiatives (training, enablement, recognition, community) that improve contributor satisfaction, retention, and performance.

Be a Voice for Contributors : Serve as the advocate for contributor needs internally, shaping product, process, and tooling decisions.

Drive Cross-Functional Alignment : Collaborate with GTM, Delivery, Ops, and Analytics teams to ensure contributor supply supports overall business growth.

What You’ll Bring

7+ years of experience in

strategy, operations, growth, or marketplace roles

in a fast-paced environment.

Proven ability to design and scale conversion funnels, user / partner experiences, or supply-side ecosystems.

Strong analytical and problem-solving skills; ability to define metrics, run analyses, and translate insights into action.

Experience driving complex cross-functional initiatives with multiple stakeholders.

Exceptional communication skills with the ability to influence senior leadership and external partners.

Entrepreneurial mindset : scrappy, resourceful, and comfortable in ambiguity.

Bonus : Experience in

marketplaces, contributor / contractor networks, or data / AI companies .

The salary range for this position based in the San Francisco Bay Area is $200,000-$260,000.

#J-18808-Ljbffr