About Cooler Master is a global PC hardware brand with 30 years of innovation in cooling, cases, systems, and performance technology. North America is one of our most strategic regions and plays a major role in influencing global direction, product positioning, and market adoption. Our team operates fast, collaborates openly, and expects strong ownership.
This role is for someone who wants to shape how our products are understood, launched, and adopted in the US and Canada. You will work closely with global product teams, regional sales, PR, social, and technical marketing to turn technology into clear value for end users. You will help define product stories for NA and work across every stage of the launch cycle.
Role Summary
The Product Marketing Manager for CMNA is responsible for translating product capabilities into clear reasons to believe for the North America market. This includes regional positioning, go-to-market planning, launch readiness, competitive analysis, product messaging, and campaign alignment with global counterparts.
This role requires someone who can work independently, manage cross-functional alignment, and bring clarity to a fast-moving environment.
Responsibilities
Key Responsibilities
1. Product Positioning and Messaging
- Translate global product direction into NA-focused messaging that matches regional user behavior and market dynamics
- Build product briefs, value propositions, talking points, and competitive stories
- Align with PR, Technical Marketing, Digital, and Sales to ensure consistent narrative
2. Go-to-Market Ownership
Drive NA launch readiness for cases, cooling, peripherals, and systemsBuild launch plans for regional campaigns including retail, digital, social, community, and PREnsure sales, channel partners, and internal teams have the right assets and messaging3. Competitive and Market Analysis
Track category trends across key competitors (Corsair, NZXT, Razer, HyperX, Thermaltake, Noctua, Logitech)Identify market gaps, pricing sensitivity, product opportunities, and feature expectationsProvide clear weekly or monthly insights to support sales and product decisions4. Sales and Channel Support
Partner with CFT to create channel-ready product decks, sell-in materials, retail messaging, and A+ contentSupport Amazon, Newegg, Best Buy, Micro Center, B&H with product claims, visuals, and positioningHelp optimize product page content, feature callouts, and consumer-facing descriptions5. Cross-Functional Execution
Work with Global PM to gather product data, specs, and roadmapsCoordinate with Technical Marketing to validate claims and build reviewer guidesAlign with PR on product briefings and local media prioritiesCollaborate with Social and Community teams to create story-driven content6. Internal Leadership and Process
Drive clarity in cross-team communication and campaign alignmentManage NA launch calendars and ensure deliverables are on timeDocument lessons learned and help continuously refine NA product marketing workflowQualifications
36+ years experience in product marketing, hardware, gaming, PC components, or consumer techStrong understanding of NA PC market, retail channels, and trendsProven ability to build product positioning and simple narratives from complex technologyExperience with GTM planning and cross-functional executionComfortable working in fast-moving environments with limited instructionStrong written communication and ability to create decks, briefs, and messaging guidesPreferred
Experience working with global teams and time-zone-distributed organizationsFamiliarity with cases, cooling, PSUs, peripherals, or enthusiast PC componentsUnderstanding of technical marketing, testing methodology, and reviewer landscapeExperience supporting Amazon or retail partners with product launch assetsPrior work with influencer, PR, or tech media teamsCultural Fit
Self-driven and proactive. Does not wait for instructions or overly defined processesComfortable with ambiguity and able to create structure where none existsStrong collaborator who communicates clearly and works well across regional and global teamsTakes ownership of problems and drives solutions to completion