QA Engr

JOB TITLE : QA Engineer JOB GRADE : EX05

FLSA STATUS : EXEMPT DEPARTMENT NAME : Quality Assurance

DEPARTMENT CODE : QUALAS REPORTS TO : Area Manager

POSITION SUMMARY

Provides support for the Quality Management System under the supervision of the Quality Manager. Oversees the effective implementation of quality procedures and facilitates both internal and external audits. Ensures that products and processes consistently meet established quality standards and customer requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES (The section is not intended to be an all-inclusive list and NGK Ceramics reserves the right to include other duties as assigned) :

• Maintains quality management system documentation including standard operating procedures, work instructions, and reports.
• Leads internal audits and assists with external registrar and customer audits
• Monitors and reports on key quality metrics (nonconformances, customer complaints, corrective actions)
• Trains and supports staff on QMS procedures and quality standards
• Collaborates with cross functional teams to support process improvements and customer satisfaction.
• Supports production with quality-related issues
• Responds promptly to quality incidents and participates in root cause analysis to prevent recurrence.
• Coordinates the implementation and follow-up of corrective and preventive actions, ensuring timely closure and effectiveness.
• Prepares and delivers reports and presentations on audit findings, process improvements, and compliance status for management review.

This position has no supervisory responsibilities.

III. REQUIRED COMPETENCIES

Safety & Environmental Awareness & Compliance :

Practices safe behavior; follows safety policies and guidelines; embraces activities that will promote member safety; adheres to personal and team safety regulations; actively participates and supports company safety initiatives; expects and communicates adherence to safety standards from members at all levels. Understands and follows established personal safety, security and environmental practices; complies with local, federal and company health, safety, security and environmental regulations; and identifies unsafe or unsecure conditions and takes corrective actions.

REQUIRED AND PREFERRED QUALIFICATIONS

Required and Preferred Education and / or Experience

Required Communication Skills

Required Mathematical Skills

Required Reasoning Ability

Additional Skills and Qualifications

VII. SAFETY REQUIREMENTS / PPE

VIII. EMPLOYMENT DISCLAIMER

Revised 8 / 11 / 2025

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.