Accounts Receivable Specialist

Position Overview

We are seeking a reliable and detail-oriented Accounts Receivable (AR) Specialist to join our finance team. This is a focused, specialized role responsible solely for day-to-day accounts receivable operations, including cash application, invoicing, payment reconciliation and resolving AR discrepancies.

This position is suited for someone who excels in structured work, values consistency, and takes pride in accuracy and efficiency, ideal for someone who wants to maintain a strong routine within their area of expertise, values stability and contributing to the long-term success of our team.

Essential Functions

• Apply all incoming payments (lockbox, ACH, checks, etc.) accurately and timely
• Research and resolve unapplied or misapplied cash, short payments, and discrepancies
• Process customer refunds in accordance with company procedures
• Generate premium invoices for insurance-related billing
• Conduct account reconciliations to maintain accuracy of receivables
• Provide AR-related support to internal departments (underwriting and account services)
• Respond to customer inquiries related to billing and account status in a professional and timely manner
• Maintain detailed and organized records in compliance with company and audit standards
• Handle ad-hoc tasks and requests as needed

Job Requirements

Required :

Preferred :

Competencies

Work Environment and Physical Demands

Department Overview

The Finance Team aligns best practice financial concepts and intended outcomes to the benefit and regulation of the HAI Group enterprise, Board of Directors and Strategic Committee. The source of financial decisions, the Finance Team builds partnerships across the enterprise and are seen as value added business partners providing advice and counsel. It is a cohesive team that values honest and open communication. A shared services department, the team produces actions for the successful business outcomes with internal constituents and with banks, brokers and re-insurers using critical thinking and complex problem-solving techniques. Empowered to take time to make the right decision, the Finance Team is committed to open, honest communications to all business partners.

Company Overview

HAI Group®[1], is the nation's leading property-casualty insurance company founded by and dedicated to affordable housing organizations. While we are recognized as a pioneer of affordable housing insurance programs, insurance is not our only strength. We protect, preserve, and promote the sustainability of affordable housing with an array of products and services that support the challenges housing organizations face. Besides insurance, we offer risk management services, online training, and consulting services used by more than 1,500 housing organizations nationwide. Headquartered in Cheshire, Connecticut, HAI Group® was recognized as a Top Workplace from 2020-2025.

Cultural Objective

HAI Group contributes to a culture that creates a safe and healthy working environment and a space of inclusiveness and belonging for all by : exceeding our customers' expectations, working collaboratively across the organization, embracing diversity, and demonstrating mutual respect and empathy.

HAI Group Benefits and Perks

HAI Group is an Equal Opportunity Employer.

HARRG Inc., reserves the right to fill this position at a level above or below the level included in this posting.

No agency submissions please. Resumes submitted to any HAI Group employee without a current, signed, and valid contract in place with the HAI Group Recruiting team for this position will become the property of HAI Group and no agency fees will be paid.

[1] HAI Group® is a marketing name used to refer to insurers, a producer, and related service providers affiliated through a common mission, management, and governance. Property-casualty insurance and related services are written or provided by Housing Authority Risk Retention Group, Inc.; Housing Authority Property Insurance, A Mutual Company; Housing Enterprise Insurance Company, Inc.; Housing Specialty Insurance Company, Inc.; Innovative Housing Insurance Company Inc.; Housing Investment Group, Inc.; and Housing Insurance Services, Inc. (DBA Housing Insurance Agency Services, Inc. in NY and MI).