Job Description
Job Description
Benefits :
- Training & development
- 401(k)
- Paid time off
Job Summary
We are seeking a friendly and service-oriented Front Desk Representative to join the team at our growing OB / GYN office. As a Front Desk Representative, you will be the first or last point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Responsibilities
Greet customers as they arrive and provide an excellent customer experienceAnswer phone calls and schedule appointmentsCollect and verify insurance informationAssist clients with paperwork, including consent formsMaintain a clean and inviting environmentProvide general customer service and attend to the needs of customers throughout their servicesQualifications
Two or more years of experience as a receptionist or similar role is preferredKnowledge of Epic EMRKnowledge of insurance and billingExcellent communication skills with a commitment to customer serviceStrong work ethic and positive attitudeFamiliar with computers and scheduling softwareExcellent multi-tasking skills