Talent.com
Member Services Representative

Member Services Representative

Planet Fitness MonroeMonroe, GA, US
7 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential.

We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Why Planet Fitness?

Each of our employees receive :

  • Complimentary Black Card Membership
  • Company Facilitated Training
  • Advancement Opportunities
  • Rewards and Recognition Programs

Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including :
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.

    • Qualifications / Requirements

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma / GED equivalent required.
  • Must be 18 years of age or older.

    • Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Must be able to frequently bend, reach, and kneel in order to complete cleaning tasks throughout the club.
  • Will occasionally encounter cleaning chemicals during shift.

    • Pay & Benefits

  • Potential of up to three raises per year
  • Great career advancement opportunities
  • Insurance benefits for full time staff
  • 401k benefits based upon eligibility
    • Create a job alert for this search

    Member Service Representative • Monroe, GA, US

    Related jobs
    • Promoted
    Member Services Representative (Full-Time : NOW HIRING!)

    Member Services Representative (Full-Time : NOW HIRING!)

    Planet FitnessDuluth, GA, US
    Full-time
    Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...Show moreLast updated: 30+ days ago
    Guest Services Representative

    Guest Services Representative

    TwentyOne 12 LLCAthens, Georgia, United States, 30601
    Full-time
    Be eligible to work under all Federal, State, and Local laws.Be pleasant and have an upbeat personality.Be dependable, reliable and prompt. Be able to work as a member of a team.Has good and verifia...Show moreLast updated: 30+ days ago
    Service Champion

    Service Champion

    Taco BellCovington, GA, US
    Full-time
    We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be apart of the largest restaurant company in the world! If you want to build a great...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    RN - Home Health

    RN - Home Health

    Enhabit Home Health & HospiceEATONTON, GA, US
    Full-time
    Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, E...Show moreLast updated: 5 hours ago
    • Promoted
    Physical Therapist (PT) - Home Health - PRN

    Physical Therapist (PT) - Home Health - PRN

    Enhabit Home Health & HospiceEatonton, GA, US
    Full-time
    Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, E...Show moreLast updated: 4 days ago
    • Promoted
    Side Hustle Specialist (Evenings & Weekends)

    Side Hustle Specialist (Evenings & Weekends)

    Finance BuzzMonticello, Georgia, US
    Full-time +1
    We’re seeking dependable individuals who want to build a side income alongside their full-time work.This role offers flexible tasks you can perform outside your regular job hours.You’ll be given st...Show moreLast updated: 29 days ago
    • Promoted
    Guest Services Representative

    Guest Services Representative

    Hendrick Automotive GroupBuford, GA, US
    Full-time
    Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with cri...Show moreLast updated: 30+ days ago
    • Promoted
    Physical Therapist (PT) - Home Health

    Physical Therapist (PT) - Home Health

    Enhabit Home Health & HospiceEatonton, GA, US
    Full-time
    Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, E...Show moreLast updated: 3 days ago
    • Promoted
    Team Member

    Team Member

    Pizza HutStatham, GA, United States
    Full-time
    Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee...Show moreLast updated: 30+ days ago
    • Promoted
    United States Customs and Border Protection Officer

    United States Customs and Border Protection Officer

    U.S. Customs and Border ProtectionMonticello, Georgia, US
    Full-time +1
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Manager

    Shift Manager

    Arby'sEatonton, GA, US
    Part-time
    You may know us as the brand with Roast Beef and Curly Fries but we are also crafting incredible career opportunities.Youre in the right place if youre here for : . Free shift meal and family dining ...Show moreLast updated: 18 days ago
    • Promoted
    United States Border Patrol Agent

    United States Border Patrol Agent

    U.S. Customs and Border ProtectionMonticello, Georgia, US
    Permanent
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
    • Promoted
    Family Medicine

    Family Medicine

    The Inline GroupMonticello, GA, US
    Full-time
    Family Medicine physician employment in Georgia : The Inline Group -.Average Patients seen : Varies.Compensation : - Base Salary + RVU + Quality Incentives + Long Term Incentive Plan.Benefits : - P...Show moreLast updated: 3 days ago
    Member Services Representative (Overnight)

    Member Services Representative (Overnight)

    Planet FitnessLAWRENCEVILLE, GA, US
    Full-time
    Planet Fitness prides itself on creating a unique environment where anyone – and we mean anyone – can be comfortable.A diverse, Judgement Free Zone where a lasting, active lifestyle can be built.Th...Show moreLast updated: 30+ days ago
    • Promoted
    Overnight Member Service Representative

    Overnight Member Service Representative

    Planet FitnessLawrenceville, GA, US
    Full-time
    Overnight Member Service Representative.The Overnight Member Service Representative will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experien...Show moreLast updated: 30+ days ago
    • Promoted
    Member Services Representative

    Member Services Representative

    Planet FitnessBuford, GA, US
    Full-time
    Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...Show moreLast updated: 30+ days ago
    • Promoted
    Wendy's Team Member

    Wendy's Team Member

    Pilot CompanyJackson, GA, US
    Full-time +1
    Pay Rates Starting between : $11.Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same.Team memb...Show moreLast updated: 3 days ago
    • Promoted
    Team Member

    Team Member

    Arby'sMadison, GA, US
    Part-time
    Think about it you and us? Sounds like it could be a match made in the meat heavens.Shift meal discount and family dining discount •. Best in Class Training & Continuous Learning.Journey Wellbeing S...Show moreLast updated: 30+ days ago