Talent.com
Healthcare Services Representative I-Patient Access Center- Kelsey Seybold Clinic : Remote

Healthcare Services Representative I-Patient Access Center- Kelsey Seybold Clinic : Remote

UnitedHealth GroupPearland, TX, US
23 days ago
Job type
  • Full-time
  • Remote
Job description

Explore Opportunities With Kelsey-Seybold Clinic

Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing Together.

If you are located in Texas, you will have the flexibility to work remotely

  • as you take on some tough challenges.

Primary Responsibilities

The Healthcare Services Representative will be responsible for :

  • Scheduling appointments in a prompt and courteous manner utilizing a PC
  • Confirming appointments and handling cancellations in a timely, efficient and courteous manner
  • Problem solving for patients utilizing identified resources
  • Providing comprehensive service to facilitate a resolution for any caller request
  • Acquiring and maintaining computer skills to effectively utilize applicable software
  • You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

    Required Qualifications

  • High School diploma or GED from an accredited program
  • 1+ years of experience in a high-volume contact center OR 1+ years of customer service experience
  • Proven excellent customer service and telephone etiquette skills
  • Proven critical thinking skills
  • Proven ability to fluently speak, write and understand the English and Spanish languages
  • Preferred Qualifications

  • 2+ years contact center or customer service experience with PC experience and knowledge of MS Word and Excel
  • Insurance knowledge of HMOs, PPOs, POS EPOs and indemnity plans
  • Proven ability to exercise good judgment in a high-volume contact center while maintaining a professional attitude
  • All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
  • Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

    Create a job alert for this search

    Service Center Representative • Pearland, TX, US

    Related jobs
    • Promoted
    Patient Access Center Representative Central Scheduling (Katy) - PRN

    Patient Access Center Representative Central Scheduling (Katy) - PRN

    Houston MethodistKaty, TX, US
    Full-time
    Patient Access Center Representative.At Houston Methodist, the Patient Access Center Representative position is responsible for assuring that patients are scheduled to receive services in their ass...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Access Representative II - M-F 9a-5pm

    Patient Access Representative II - M-F 9a-5pm

    Tenet HealthcareSpring, TX, US
    Full-time
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the content beautiful and high signal to noise ratio.Show moreLast updated: 23 days ago
    • Promoted
    Patient Access Center Representative - Central Scheduling (Katy) - PRN

    Patient Access Center Representative - Central Scheduling (Katy) - PRN

    Houston MethodistKaty, TX, US
    Full-time
    Patient Access Center Representative.At Houston Methodist, the Patient Access Center Representative position is responsible for assuring that patients referred between employed and aligned physicia...Show moreLast updated: 30+ days ago
    • Promoted
    Healthcare Services Representative I - Kelsey Seybold Clinic - Remote

    Healthcare Services Representative I - Kelsey Seybold Clinic - Remote

    UnitedHealth GroupPearland, TX, US
    Remote
    Full-time
    Explore Opportunities With Kelsey-Seybold Clinic.Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston.Be part of a te...Show moreLast updated: 9 days ago
    • Promoted
    Healthcare Service Representative I - Kelsey Seybold Clinic - Patient Access Center - Pearland - Remote

    Healthcare Service Representative I - Kelsey Seybold Clinic - Patient Access Center - Pearland - Remote

    UnitedHealth GroupPearland, TX, US
    Remote
    Full-time
    Explore Opportunities With Kelsey-Seybold Clinic.Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston.Be part of a te...Show moreLast updated: 9 days ago
    • Promoted
    Patient Access Representative II - 7a-7p

    Patient Access Representative II - 7a-7p

    Tenet HealthcareSugar Land, TX, US
    Full-time
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.Show moreLast updated: 23 days ago
    • Promoted
    Patient Access Center Representative Central Scheduling - Imaging (Telecommute)

    Patient Access Center Representative Central Scheduling - Imaging (Telecommute)

    Houston MethodistKaty, TX, US
    Full-time
    Patient Access Center Representative.At Houston Methodist, the Patient Access Center Representative position is responsible for assuring that patients in need of scheduling appointments are schedul...Show moreLast updated: 1 day ago
    • Promoted
    Ambulatory Service Representative II-Cancer Services-Kelsey Seybold Clinic : Main Campus

    Ambulatory Service Representative II-Cancer Services-Kelsey Seybold Clinic : Main Campus

    UnitedHealth GroupHouston, TX, US
    Full-time
    Explore Opportunities With Kelsey-Seybold Clinic.Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston.Be part of a te...Show moreLast updated: 4 days ago
    • Promoted
    Patient Access Center Representative - Central Scheduling (Katy)

    Patient Access Center Representative - Central Scheduling (Katy)

    Houston MethodistKaty, TX, US
    Full-time
    Patient Access Center Representative.At Houston Methodist, the Patient Access Center Representative position is responsible for assuring that patients in need of scheduling appointments are schedul...Show moreLast updated: 30+ days ago
    • Promoted
    Ambulatory Service Representative II- Clinic Support - Kelsey Seybold - Main Campus

    Ambulatory Service Representative II- Clinic Support - Kelsey Seybold - Main Campus

    UnitedHealth GroupHouston, TX, US
    Full-time
    Ambulatory Service Representative (ASR) II.Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations a...Show moreLast updated: 12 days ago
    • Promoted
    Ambulatory Service Representative II - Clinic Support - Kelsey Seybold Clinic - Northwest Campus, TX

    Ambulatory Service Representative II - Clinic Support - Kelsey Seybold Clinic - Northwest Campus, TX

    UnitedHealth GroupHouston, TX, US
    Full-time
    Explore Opportunities With Kelsey-Seybold Clinic.Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston.Be part of a te...Show moreLast updated: 30+ days ago
    • Promoted
    Ambulatory Service Representative II - Kelsey-Seybold Clinic : Aliana

    Ambulatory Service Representative II - Kelsey-Seybold Clinic : Aliana

    UnitedHealth GroupRichmond, TX, US
    Full-time
    Explore Opportunities With Kelsey-Seybold Clinic.Work with one of the nations leading health care organizations and build your career at one of our 40+ locations throughout Houston.Be part of a tea...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Services Representative - Primary Care (Clearlake)

    Patient Services Representative - Primary Care (Clearlake)

    Houston MethodistHouston, TX, US
    Full-time
    Patient Services Representative.At Houston Methodist, the Patient Services Representative is responsible for performing patient check in / check out functions and appointment scheduling to facilitate...Show moreLast updated: 30+ days ago
    • Promoted
    Healthcare Service Representative I - Patient Access Center - Kelsey Seybold Clinic - Remote

    Healthcare Service Representative I - Patient Access Center - Kelsey Seybold Clinic - Remote

    UnitedHealth GroupPearland, TX, US
    Remote
    Full-time
    Explore Opportunities With Kelsey-Seybold Clinic.Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston.Be part of a te...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Access Center Representative - Referral Management (Katy)

    Patient Access Center Representative - Referral Management (Katy)

    Houston MethodistKaty, TX, US
    Full-time
    Patient Access Center Representative.At Houston Methodist, the Patient Access Center Representative position is responsible for assuring that patients referred between employed and aligned physicia...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Access Center Representative Central Scheduling - Imaging (PRN - Telecommute)

    Patient Access Center Representative Central Scheduling - Imaging (PRN - Telecommute)

    Houston MethodistHouston, TX, US
    Full-time
    Patient Access Center Representative.The PRN position is a non-benefitted position.This position will cover high call volume, lunch, leaves and vacations. New employee orientation is required (2 day...Show moreLast updated: 22 days ago
    • Promoted
    Senior Patient Services Representative - Primary Care (Medical Center)

    Senior Patient Services Representative - Primary Care (Medical Center)

    Houston MethodistHouston, TX, US
    Full-time
    Senior Patient Services Representative.At Houston Methodist, the Senior Patient Services Representative is responsible for performing patient check in / check out functions and appointment scheduling...Show moreLast updated: 8 days ago
    • Promoted
    Patient Access Center Representative - Referral Management (Katy) - PRN

    Patient Access Center Representative - Referral Management (Katy) - PRN

    Houston MethodistKaty, TX, US
    Full-time
    Patient Access Center Representative.At Houston Methodist, the Patient Access Center Representative position is responsible for assuring that patients referred between employed and aligned physicia...Show moreLast updated: 30+ days ago