Job Description
Job Description
Description : About Us :
Discover the allure of the Northwoods at Marquette Mountain Resort. Immerse yourself in our passion for providing an exceptional experience, where every detail is carefully considered. Our resort offers year-round adventure and stunning natural beauty across all four seasons. Whether you seek the thrill of the slopes or the tranquility of the trails, you'll be captivated by the spectacular views of Lake Superior. After a day of exploration, unwind and create cherished memories by the fire with your loved ones. Conveniently located just minutes from downtown Marquette, Michigan, our resort is your gateway to an unforgettable getaway.
This is a seasonal position Oct 17, 2025 - April 14, 2026.
Job Purpose :
The rental technician is responsible for outfitting guests with rental equipment and explaining its safe use, while
also assisting with the upkeep of current inventory. Communicate regularly with other departments including lift
maintenance, snowsports, tickets, ski patrol, human resources, marketing, and recreation.
Essential Duties and Responsibilities :
- Greet guests as they enter the rental shop
- Ensure that guests accurately complete rental forms
- Find the proper boot fit for each customer to create positive slope experiences
- Recommend ski / board length and make sure bindings are set correctly for skill level
- Provide formal and informal feedback to managers regarding inventory loss / gain, loss prevention strategies, and inventory audits
- Assist the management team to ensure accurate accounting of daily inventories, revenues and expenses
- Review rental shop weekly to verify store and inventory control standards are being achieved and financial / loss prevention goals are being met
- Participate in weekly departmental and interdepartmental meetings as needed in order to plan and execute large group volume to the highest standard
- Work with Customer Services, Guest Services and Snowsports Director in ensuring that scheduling and staffing levels are appropriate for group and daily volume
- Develop and maintain excellent public relations with existing and prospective vendors as a representative of Winter Park
- Check returned rentals for damage
- Maintain cleanliness of the shop and proper storage of all equipment
- Waxing and tuning of Skis / Snowboards
- All other duties as assigned
The above list reflects the general details necessary to describe the principle and essential functions of the
position and shall not be construed as the only duties that may be assigned for the position.
An individual in this position must be able to successfully perform the essential duties and responsibilities listed
above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions of this position.
Minimum Qualifications :
Minimum of two years experience in the mountain bike or ski area industryStrong communication skillsOrganizational skills with ability to plan aheadAbility to work manual labor in all weather conditionsKnowledge of ski / snowboard ability levelsSkilled in the proper and safe use of all equipment, tools, products, and materials relating to the departmentEducation : High school diploma or GED equivalent
Experience and / or Training : Preferred two years experience
Licenses / Certificates : Complete Binding Certificate
Technology / Equipment : Binding Testing Equipment, Belt Sanders, and Wax Iron
Physical and mental demands :
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; and climb or balanceThe employee is frequently required to sit and stoop, kneel, crouch or crawlMust regularly lift and / or move up to 25 pounds, frequently lift and / or move up to 50 pounds and occasionally lift and / or move up to 100 poundsSpecific vision requirements of this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focusEquipment Used :
Snow removal equipmentBelt SandersWax IronBinding EquipmentWorking Environment :
The work environment characteristics described here are representative of those an employee encounters while
performing the essential functions of this job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.
Harsh outside weather conditions.Occasionally exposed to wet and / or humid conditions; high precarious places; fumes or airborne. particles; toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock; and vibration.Noise level in the work environment is usually loud.Regularly work near moving mechanical parts and exposed to outdoor weather conditions and vibrationBenefits (depended on hours worked)
Insurance :
Medical - PPO and HDHP optionsFlexible Spending Account (FSA)Health Savings Account (HSA) with company matchDental InsuranceVision InsuranceAccident & Critical Illness InsuranceGroup Term Life Insurance (company paid)Short and Long-Term Disability (company paid)Paid Time Off :
Paid Time Off (PTO)Paid HolidaysVolunteer Time-OffPaid Maternity / Paternity LeaveBereavement / FuneralCompensation :
401(k) Retirement Plan with company matchOther :
Employee Assistance Program (EAP)Wellness incentivesCompany paid and provided uniformsTraining : In-House, Instructor-Led, and OnlineMarquette Mountain is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Requirements :