Franchise Operations Specialist

Job Description

Job Description

FiltaClean Franchise Operations Specialist

Location : Nationwide travel required (based on franchise locations)

Reports to : FiltaClean Operations Manager

Position Overview

The FiltaClean Franchise Operations Specialist is a hands-on expert in commercial cleaning operations who supports Filta franchisees in delivering consistent, high-quality service. This role combines technical cleaning knowledge, workflow optimization, and field coaching to elevate operational performance across the franchise network.

The ideal candidate is curious about emerging cleaning technologies, passionate about service excellence, and motivated to help others improve. This position requires regular travel to franchise locations to provide onsite training, audits, and support across three service lines, FiltaClean, FiltaDrain and FiltaCool.

Key Responsibilities

Franchise Support & Coaching

• Travel to franchise locations to observe, train, and coach cleaning technicians on FiltaClean, FiltaDrain and FiltaCool service standards and best practices.
• Partner with franchise owners to optimize crew workflow, scheduling, and productivity.
• Conduct service audits and provide constructive feedback with actionable improvement plans.
• Demonstrate new cleaning methods and products, ensuring consistency across all operations.

Operational Expertise

Continuous Improvement

Qualifications

Experience :

Skills & Attributes :

Education :

Requirements :

Why Join Filta

At Filta, we believe in providing our commercial customers with services that make their kitchens faster greener, safer and cleaner. As a member of the operations team, youd be responsible in supporting franchise success, driving innovation, and maintaining the highest standards of service across the US and Canada networks.