Product Manager
We're seeking an experienced Product Manager to join Treasury Management division, focusing on our Commercial Liquidity and Escrow solutions. This role will organize and manage the TM Commercial Liquidity / Escrow products and services. The ideal candidate will drive product strategy, enhance client experience, and accelerate product adoption while working within a dynamic team of product managers and developers. The product manager will be responsible for :
- Aligning solutions to meet client needs
- Assessing marketplace competitiveness
- Pricing and profitability
- Growth and trend metrics
- Legalities, compliance and risk mitigation
- Product information and collateral for client facing and internal usage
- Training on product capabilities, features / benefits and lead identification
- Leading product development lifecycles to enhance or implement new solutions
Essential duties and responsibilities include :
Developing a strategic vision for products and creating a roadmapBeing an evangelist and advocate for products across the businessDemonstrated sense of prioritization and execution against critical deliverablesManaging each launch through the entire product development lifecycleDocumenting managed products' key client value proposition and competitive position in marketplaceDocumenting bank implementation, maintenance and revenue tracking mechanism of product and updating implementation forms and pricing proformaCreating optimum revenue and profitability of managed productsDeveloping and managing product marketing collateral and materials, TM web site updates and client product demosDocumenting and reporting on managed products' trends in growth and revenueCreating annual product statement and rating of product in product life cycleInforming and training relationship teams regarding product capabilities, features / benefits, client usage and industry specialization, lead identification and fitment into revenue cycleServing as a technical Treasury Management sales resource and participating in key sales and training situations for productsPreparing product development objectives and schedules for all phases of product development and introduction to marketMonitoring how clients utilize the managed product in various real-world installations. Sharing insights with TM Sales and TM OperationsSupervisory responsibilities include :
Engaging and collaborating with cross-functional teams, including Sales, Marketing, Operations, and IT, to drive product initiatives and align strategiesActing as a liaison between stakeholders to ensure seamless communication and execution of product plansInfluencing and inspiring internal teams by sharing insights and advocating for product vision and goalsCoordinating with external vendors and partners to enhance product offerings and customer experienceQualifications include :
5+ years of product management experience, preferably in financial services commercial deposit products / servicesBachelor's degree in Business, Finance, Technology, or related field. Master's / MBA a plusProven experience in developing and managing commercial deposit products and services, with a strong understanding of escrow, lawyer trust, and sweep servicesExperience and extensive knowledge of Hogan mainframe core applications is a plusExperience managing complex products with multiple stakeholdersDemonstrated ability to translate business requirements into technical specificationsStrong analytical and financial modeling skillsExcellence in stakeholder management and cross-functional leadershipAbility to work autonomously with a balanced team approachAbility to work in a fast-paced environment, managing multiple products and projects simultaneouslyThe ability to write clear, concise internal product specifications, external communications and training materialsMust be analytically oriented and be able to break down complex processes and explain it in simple terms to stakeholdersThis candidate must have excellent oral and written communication skillsThe candidate must possess excellent knowledge of the Microsoft Office products to review / read / send email, create memos / letters, spreadsheets, client presentations, flow charts, etcMust be a self-starter and be able to motivate her / his peers and influence partners in other areas to achieve common goalsComputer and office equipment skills include :
Advanced skills in Word, Excel, PowerPoint, and Outlook for creating reports, presentations, and communicationsExperience with tools such as JIRA for tracking project progress and Visio (or like solution) for creating process flows or diagramsProficiency in software like Tableau, Power BI, SQL, Oracle, or similar for analyzing data trends and generating insightsFamiliarity with treasury management systems and payment platforms is preferredCertificates, licenses, registrations :
Certified Treasury Professional (CTP) or similar certification is a plusAbout Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.
Benefit Highlights
Medical with wellness incentives, dental, and vision
HSA with company match
Maternity and parental leave
Tuition reimbursement
Mentor program
401(k) with 6% match
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