Director, Marketing Operations

Job Description

Job Description

Join a Global Team Making a Lasting Impact with Lumivero

Are you ready to be part of a team that’s changing the world? At Lumivero, we develop powerful data-intelligence software that empowers users to answer their most pressing questions. Our trusted research, decision-making, and organizational tools help academic and corporate professionals create impactful insights from their most complex data – enabling them to work more efficiently and make informed, confident decisions.

About the Role :

Lumivero seeks a strategic Director of Marketing Operations to optimize our global marketing technology infrastructure, data-driven processes, and cross-functional alignment. This role combines technical mastery of marketing systems with leadership in data operations, customer journey, lifecycle management, and analytics to support our mission of transforming complex data into actionable insights. As the technological backbone of our marketing organization, you will ensure seamless integration between our MarTech stack and our GTM strategies.

Key Responsibilities

Marketing technology architecture & systems

• Own the end-to-end marketing technology stack, including multiple instances of marketing automation platforms such as Marketo, Salesforce, and related CRM and analytics tools.
• Architect integrations between marketing automation systems and demand generation platforms to enable insights-driven campaign execution and seamless data flow. Lead audits of all platform instances to eliminate redundancy, ensure data consistency, and enhance capabilities.
• Oversee the administration, governance, and optimization of these platforms to support both centralized and localized marketing efforts, ensuring scalability, security, and best-in-class performance across all business channels and segments
• Act as the Marketing lead and primary point of contact for systems projects, migrations, and integrations

Data operations, analytics, and reporting infrastructure

Lead lifecycle management and optimization

Customer journey architecture and management

Required Skills and Experience

Benefits

Help Transform Our World with Powerful Insights – Join Our Team!

At Lumivero, we believe in the power of research and informed problem-solving. Our data-intelligence software helps professionals in academia and business collect, organize, and analyze structured and unstructured data to identify risks, opportunities, themes, and patterns. Lumivero empowers them to do it all smarter, better, and faster!

Our diverse, global team is made up of experts in their fields and dedicated professionals building best-in-field software. We’re passionate about the customers we serve, the products we create, and the problems we solve.

Lumivero is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.

Lumivero is an E-Verify Employer. You can review the E-Verify Poster.  Lumivero is committed to supporting individuals requiring accommodation in the application process.