Consumer Lending Specialist

Join OneMain as a Consumer Lending Specialist, where you will empower customers by understanding their financing needs and providing friendly, fast, and affordable solutions for life's expenses. This position thrives in a competitive environment where your hard work and dedication play a key role in your success. Enjoy competitive compensation that recognizes both individual and team achievements while advancing your career in a dynamic and supportive atmosphere.

Key Responsibilities :

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient customer service.
• Exceed customer expectations through ease, empathy, and encouragement, achieving results for both individual and branch goals.
• Develop and maintain connections with customers throughout the loan process and life cycle, presenting customized solutions based on their needs.
• Manage the complete life cycle of loans, including collection activities while adhering to all relevant laws and regulations.
• Engage with customers and collaborate with other departments through various technological channels such as phone, email, chat, and our in-house systems.
• Demonstrate a passion for achievement with an internal drive to succeed and a goal-oriented attitude.
• Clearly educate customers on optional insurance products, ensuring they fully understand their loans, terms, and available options.

Requirements :

Preferred Qualifications :

Location : This position is on-site.

The schedule for this role is Monday to Friday during standard business hours, with occasional extended hours and possible Saturday work as needed.