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Multi-Unit Team Leader Hrly
Multi-Unit Team Leader HrlyH&R Block • Fresno, CA, US
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Multi-Unit Team Leader Hrly

Multi-Unit Team Leader Hrly

H&R Block • Fresno, CA, US
15 days ago
Job type
  • Full-time
  • Part-time
Job description

Overview

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Join to apply for the Multi-Unit Team Leader Hrly role at H&R Block

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Our Company

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

Role

Joining us as a Multi-Unit Team Leader , you'll provide leadership over three H&R Block tax offices. You'll lead customer-centric teams to accelerate their seasonal tax business. You will start a flexible part-time schedule in the fall, transitioning to full-time from January to April with evening and weekend hours as needed. This role is in-person and not remote.

Responsibilities

  • Front-line manager responsible for leadership and development of associates across three tax offices.
  • Deliver an outstanding client experience and achieve office-related growth objectives.
  • Lead daily team meetings and communicate essential information to tax office associates.
  • Create associate work schedules across all offices and ensure accurate timekeeping and labor management.
  • Travel between offices as required.
  • Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment.

Qualifications and What You'll Bring

  • People management experience, with the ability to grow and develop associates.
  • Aptitude for executing growth plans and leading toward a growth culture.
  • Strong decision-making and judgment skills; able to function in a fast-paced environment with minimal supervision.
  • Interpersonal and communication skills with a customer-centric mindset to understand and exceed client needs.
  • Computer proficiency with MS Office.
  • Bachelor's degree in a related field, or high school diploma with equivalent experience.
  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course if preparing tax returns.

    • Benefits and Perks

  • Employee Assistance Program with Health Advocate.
  • Wellbeing program, BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support; discounts on everyday items and services.
  • Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan with eligibility requirements.
  • Additional benefits listed at www.blockbenefits.com.

    • Pay Range

    Pay range information is provided per local requirements. Pay ranges may vary by location and are influenced by factors such as experience and education. The stated pay range is $15.00 - $40.00 / Hr.

    Employment Type and Location

    Employment type : Full-time . Location : Fresno, CA area (in-person role).

    Note :

    If you're looking to make an impact, H&R Block is the place for you.

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    Team Leader • Fresno, CA, US