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QA/Support Engineer
QA/Support EngineerMyOme • San Francisco, CA, US
QA / Support Engineer

QA / Support Engineer

MyOme • San Francisco, CA, US
4 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

MyOme's mission is to provide clinically actionable genetic information to patients throughout their lives. We combine clinical-grade whole genome sequencing, advanced AI methods for genome interpretation, and seamless digital tools for doctors and patients to order and access results. Our team is composed of seasoned entrepreneurs, scientists, and operators, and we're backed by top-tier investors.

Position Overview :

MyOme is seeking a QA Engineer who is excited to ensure the quality, accuracy, and reliability of life-changing genomic software. You'll join a collaborative, cross-functional team where your work will directly impact patient care and scientific discovery. This role is ideal for someone early in their career who's eager to learn, grow, and contribute to meaningful projects in a fast-moving, mission-driven environment.

What You'll Do :

  • Participate in regular on-call triage of production software, helping to investigate, reproduce, and document real-time issues impacting users or clinical operations.
  • Identify, log, and track bugs or inconsistencies across platforms.
  • Work closely with software engineers, product managers, and clinical teams to test new features and applications.
  • Write, maintain, and execute manual test cases across web applications and APIs.
  • Participate in the development of automated tests, especially regression and smoke testing.
  • Continuously improve test coverage, reliability, and documentation.

What You'll Ne ed :

  • 1–2 years of experience in software quality assurance or testing (internship or personal projects welcome).
  • Familiarity with QA concepts, methodologies, and tools.
  • Familiarity with Python, SQL, and Linux.
  • Basic understanding of web technologies (HTML, CSS, JS) and API testing (e.g., Postman).
  • Some experience or interest in test automation (e.g., Selenium, Cypress, PyTest) is a plus.
  • Knowledge of Git and version control systems.
  • A detail-oriented mindset with a drive for thoroughness and accuracy.
  • Strong communication and written documentation skills and a collaborative approach to problem solving.
  • Passion for learning and working in a mission-driven startup environment.
  • Bonus Experience (Not Required) :

  • Exposure to Django applications.
  • Knowledge of healthcare, genomics, or regulated software (HIPAA, CLIA, etc.).
  • Experience working with test case management tools (e.g., TestRail, Zephyr).
  • Familiarity with CI / CD tools (e.g., GitHub Actions, Jenkins).
  • Location, Compensation, and Benefits :

  • Location : Hybrid role, 2 days a week onsite at our San Francisco, CA office (near Montgomery BART).
  • Compensation : Annual base salary range of $85,000 - $120,000 based on experience.
  • San Francisco Bay Area pay range

    $85,000—$120,000 USD

    Benefits :

  • Comprehensive healthcare coverage (Health, Dental, and Vision)
  • 401K
  • Unlimited PTO
  • Professional development opportunities
  • Company-sponsored off-sites and team meals during in-person meetings
  • Direct access to company leadership and the opportunity for career growth
  • Diversity, Inclusion, and Equal Opportunity :

    MyOme values diversity in all forms. We believe that diverse perspectives drive better science and better patient outcomes. We are an Equal Opportunity Employer committed to creating an inclusive workplace that empowers every individual.

    Why Work at MyOme?

    Join us if you :

  • Want to make an impact at the intersection of healthcare and technology, changing the way people engage with their health at the genetic level
  • Enjoy rolling up your sleeves, taking initiative, and being empowered to lead
  • Value humility, transparency, and collaborative problem-solving
  • Thrive in fast-moving, dynamic environments with smart, driven teammates
  • Appreciate competitive compensation, meaningful equity, and excellent benefits
  • Learn More : myome.com

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    QASupport Engineer • San Francisco, CA, US

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